Contact MyOchsner Support
Company Name: OCHSNER CLINIC FOUNDATION
About: MyOchsner gives you quick and easy access to the most important tools,
resources, and information you need to live your happiest, healthiest life.
Wherever you are, MyOchsner is here for you and those you care about — putting
the full power of Ochsner Health into the palm of your hand.
MyOchsner Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with MyOchsner. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MyOchsner. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of OCHSNER CLINIC FOUNDATION
Read 3 Customer Service Reviews 😭😔💔
No test results
by Toopee1086
I and my husband have recently done testing either through UMC or Laf General and I can’t find any information from 2022. Last information is from 2021. When I used the MyHealth portal; I could find all my information in a matter of days. Very discouraging, I even attempted to get help via phone call and after 3 transfers; still no one could answer my questions.
Not happy with new app
by Aggravated 3
Called 5 times still cannot get past medical records pulled up
Holes in the app
by Cynsel
Lack of human contact is a real negative on the portal. There are times when portal choices are inadequate. Examples fall into appointment, prescription and message choices. If an appointment needs to be virtual instead of in office it takes a good deal of messaging to get that confirmed.
Prescriptions have nuanced. Dates, expirations, duplicates, all cause misunderstandings.
Example: order written for three refills. One each month. Said prescription EXPIRES and becomes null and void. The administrator on your end misreads request and forwards the expired prescription back to the patient. The patient calls the pharmacy and it’s catch 22.
Trying to get hold of any live person is a futile effort. Many many things in healthcare requires a response to correct a HUMAN ERROR. But portal doesn’t allow for that communication.
Personally it’s very frustrating. I am not well. It’s so difficult to try to work within a system that doesn’t make a place for me.
Even tried to communicate through chat. It said nobody is available. Lots of opportunities for improvement.
Have a Problem with MyOchsner? Report Issue
Why should I report an Issue with MyOchsner?
- Pulling issues faced by users like you is a good way to draw attention of MyOchsner to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MyOchsner customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyOchsner.
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