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Contact MyOchsner Support


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About: MyOchsner gives you quick and easy access to the most important tools,
resources, and information you need to live your happiest, healthiest life.
Wherever you are, MyOchsner is here for you and those you care about — putting
the full power of Ochsner Health into the palm of your hand.



MyOchsner Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of OCHSNER CLINIC FOUNDATION



Verified email ✔✔

E-Mail: myochsner2.0@ochsner.org

Website: 🌍 Visit MyOchsner Website

Privacy Policy: https://app.ochsner.org/privacy-policy

Developer: Ochsner Health System








3 Most reported problems 😔💔

4.7 out of 5

Terrible service to patients

2023-08-03

by Patat23

The doctor as the ability to block you from responding back. I had serious health questions about my Urinary system that were constantly getting under minded. I finally got a quick bland response an was blocked from texting with the doctor. I’ve already put in a complaint about this doctor but I doubt things will change. Legal action seems like the way these people want you to go. I mean who blocks their patients from asking questions. It’s not like I would be able to call because everything is automated responses or sends you to a front counter person who has no idea what’s going on

No test results

2022-05-21

by Toopee1086

I and my husband have recently done testing either through UMC or Laf General and I can’t find any information from 2022. Last information is from 2021. When I used the MyHealth portal; I could find all my information in a matter of days. Very discouraging, I even attempted to get help via phone call and after 3 transfers; still no one could answer my questions.

Not happy with new app

2022-05-28

by Aggravated 3

Called 5 times still cannot get past medical records pulled up


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  1. Pulling issues faced by users like you is a good way to draw attention of MyOchsner to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MyOchsner customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyOchsner.


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