Collectr app not working? crashes or has problems?

Collectr Status

Last Updated on 2025-01-16 by Collectr

I have a problem with Collectr

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24 User reports:
App has problems

User reports 24

⚠️ Most reported problems ⚠️

Connection

29.4%

Something else

29.4%

Not working

23.5%

11.8%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Collectr Problems 🔥

•Autocorrect not to change names of the Pokémon.

•No option to add high end stuff in Yugioh manually.

•Prices were inaccurate.

📋 10 Reported Issues:

Jacob 2025-01-05

Won't connect to the app. Says I'm not connected.

Marcus 2025-01-05

Says I’m not connected to the internet

Justin Blevins 2025-01-05

Wont let me into app. Keeps saying no internet

Andrew Ross Whitaker 2025-01-05

wont let me in the app

⚠️ Troubleshoot | Report Issue ⚠️

Ameliah 2025-01-04

App keeps saying I have no wifi connection yet I am right next to my modem and I have mobile data on

Wes 2024-04-11

It keeps giving me the pop-up to enable notifications even though i have them enabled already and i cant click the X to get out of it so i cant see my portfolio price

Magen Wampler 2024-02-12

Never fully loads sets and takes several restarts/refreshes to actually work!! I hate it!!

Tristan 2023-06-17

The app won't load at all no matter what kind of connection I have.

Jose Reds 2023-06-13

It log me off the account and its not letting me enter again

⚠️ Troubleshoot | Report Issue ⚠️

Mr. Miguel Pacheco 2023-06-13

App isn’t loading what’s going on

Showing 1-10 of 10 reported issues:

Have a Problem with Collectr - TCG Collector App? Report Issue

Common Collectr Problems & Solutions. Troubleshooting Guide

Table of Contents:

Collectr iPhone Issues and Solutions

Collectr iOS app crashes, not working, errors
Collectr iOS app network issues
Collectr on iOS has black/white screen

Collectr Android App Issues and Solutions

Collectr has errors/crashing/not working
Collectr server network connectivity issues
Collectr has black screen

⚠️ Troubleshoot | Fix Now in One Click

Collectr iPhone Issues and Solutions

How to fix Collectr app crashes or not working on Iphone (iOS):

Close and restart the Collectr app on iPhone
Update Collectr app to the Latest Version for iOS
Uninstall and reinstall Collectr iPhone app
Update your iPhone to the latest iOS version

Fix Collectr on iPhone unable to connect to server/internet connection issues::

To resolve Collectr network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Collectr Android App Issues and Solutions

Fix Collectr not working on Android, crashes, errors or is unresponsive:

Force Stop the Collectr App
1. On android, goto Settings » Collectr » click [Force Stop]

Update Collectr to the latest version on PlayStore

Clear Collectr App Cache and Data:
1. On android, goto Settings » Apps » Collectr » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Collectr.

Fix Collectr unable to contact server/ Collectr internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Collectr » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Collectr » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Collectr