Northwestern Medicine Connect app not working? crashes or has problems?

Northwestern Medicine Connect Status

Last Updated on 2023-06-27 by Northwestern Medicine

I have a problem with Northwestern Medicine Connect

Are you having issues? Select the issue you are having below and provide feedback to Northwestern Medicine Connect.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Northwestern Medicine Connect? Report Issue

Common Northwestern Medicine Connect Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Northwestern Medicine Connect app on iOS and Android devices. Solve all Northwestern Medicine Connect app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Northwestern Medicine Connect iPhone Issues and Solutions

Northwestern Medicine Connect iOS app crashes, not working, errors
Northwestern Medicine Connect iOS app network issues
Northwestern Medicine Connect on iOS has black/white screen

Northwestern Medicine Connect Android App Issues and Solutions

Northwestern Medicine Connect has errors/crashing/not working
Northwestern Medicine Connect server network connectivity issues
Northwestern Medicine Connect has black screen

Northwestern Medicine Connect iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Northwestern Medicine Connect app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Northwestern Medicine Connect app crashes or not working on Iphone (iOS):

Close and restart the Northwestern Medicine Connect app on iPhone
Update Northwestern Medicine Connect app to the Latest Version for iOS
Uninstall and reinstall Northwestern Medicine Connect iPhone app
Update your iPhone to the latest iOS version

Fix Northwestern Medicine Connect on iPhone unable to connect to server/internet connection issues::

To resolve Northwestern Medicine Connect network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Northwestern Medicine Connect black/white screen (blank screen) on iPhone:

Follow the Northwestern Medicine Connect iOS app troubleshooting guide Here →

Northwestern Medicine Connect Android App Issues and Solutions

Fix Northwestern Medicine Connect not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Northwestern Medicine Connect app issues:

Force Stop the Northwestern Medicine Connect App
1. On android, goto "Settings" » click Northwestern Medicine Connect app. » click "Force Stop".

Update Northwestern Medicine Connect to the latest version on PlayStore

Clear Northwestern Medicine Connect App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Northwestern Medicine Connect app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Northwestern Medicine Connect.

Fix Northwestern Medicine Connect unable to contact server/ Northwestern Medicine Connect internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Northwestern Medicine Connect » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Northwestern Medicine Connect » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Northwestern Medicine Connect on android.

Solve Northwestern Medicine Connect black/white screens issue on Android:

Follow the Northwestern Medicine Connect android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Northwestern Medicine, developers of Northwestern Medicine Connect.

About this app

The Northwestern Medicine Connect app offers tools and resources to engage with and learn from Northwestern Medicine.