ORT On Demand Reviews

ORTOnDemand is horrible. It frequently experiences “high volume requests” and you can never put your request in and when it does work the bud always takes over 30 minutes! And now it’s giving me wrong pickup destinations and when I arrive there it shows up at a completely different location and they cancel on me horrible!!

You can try for an hour trying to get a seat on a bus & they’ll still tell you there’s no “availability” even tho all the times I’ve been on the bus it’s always been either just me or me & someone else. Where does the “no availability” part play in it when there’s still quite a few empty seats?? There’s no point in using this guys🤷🏻‍♂️

Whenever I try to ask for a ride it says that the time that I have selected is not available. They don’t give an option to choose a time. I tried at different times of the day and still got the message.

There’s no availability and this is trash. What’s the point? Even when it does work it’s one person for an entire bus.

countless times that it gives the high demand note, which to me can be understanding but if it has the on demand as the title on ORTOnDemand it’s absolutely unreasonable for it be included.😀

Small town with small minded city planning capabilities. Them trying to put together a proper transit system is going to take some time. They have no idea what they are doing.

At 5:40 p.m I try to get transport to hunt tower so I can catch bus 490 to NWACC it kept saying that it was in high demand. I needed to be there at 6:20 yet for 30 min it kept telling me that the seats were full. This happens more often than I expected. Every time I get on the transit, it’s either jus me or me and someone else on there are no more people on the bus.

For 40 minutes I’ve been trying to book a ride, it always shows the high demand note

I always feel safe when I ride on the ORT bus. I feel like the drivers put safety first! This is comforting to me because I have had traumatic motor vehicles accidents which has caused me to have PTSD. I do not worry as much when I ride the ORT bus. The drivers are kind & the buses are clean & comfortable to ride in. Thank you Ouachita Regional Transit!

As a disabled individual having public transportation is critical. Love the ORT staff and am very thankful for ORTOnDemand that allows me to get around easier.
Note: at times it will kick you out if all the busses are full. I wish there was a queue, as resubmitting the request is a little annoying.

Best way to get around. So glad this launched in our area!