FPG Family app not working? crashes or has problems?

FPG Family Status

Last Updated on 2022-04-30 by Kevin Ortiz

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Common FPG Family Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot FPG Family app on iOS and Android devices. Solve all FPG Family app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

FPG Family iPhone Issues and Solutions

FPG Family iOS app crashes, not working, errors
FPG Family iOS app network issues
FPG Family on iOS has black/white screen

FPG Family Android App Issues and Solutions

FPG Family has errors/crashing/not working
FPG Family server network connectivity issues
FPG Family has black screen

FPG Family iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever FPG Family app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix FPG Family app crashes or not working on Iphone (iOS):

Close and restart the FPG Family app on iPhone
Update FPG Family app to the Latest Version for iOS
Uninstall and reinstall FPG Family iPhone app
Update your iPhone to the latest iOS version

Fix FPG Family on iPhone unable to connect to server/internet connection issues::

To resolve FPG Family network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix FPG Family black/white screen (blank screen) on iPhone:

Follow the FPG Family iOS app troubleshooting guide Here →

FPG Family Android App Issues and Solutions

Fix FPG Family not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent FPG Family app issues:

Force Stop the FPG Family App
1. On android, goto "Settings" » click FPG Family app. » click "Force Stop".

Update FPG Family to the latest version on PlayStore

Clear FPG Family App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "FPG Family app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch FPG Family.

Fix FPG Family unable to contact server/ FPG Family internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click FPG Family » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got FPG Family » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch FPG Family on android.

Solve FPG Family black/white screens issue on Android:

Follow the FPG Family android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Kevin Ortiz, developers of FPG Family.

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