Contact Bread Financial Support

I am a new customer. I was told that I put in the wrong payment information but I know I didn’t and customer service went out of there way to give no solutions but more or less threatened me. They made it very clear that the computer was glitched continuously went down. They went so far as to inform me that I must of used my debit card instead of my checking information which made no sense since the routing info was correct but the checking info was so off that I even tried my best and hardest to very calmly explain that I felt that the glitch may have tripped my payment info but they refused to hear any of it and told me my account is frozen until paid off and than I must wait several weeks after that before I am entitled to to use it again. So until than my CREDIT WILL BE DESTROYED BY AMEX TO THERE DESIRE BECAUSE OF THERE COMPUTER GLITCH AND ZERO ASSISTANCE FROM CUSTOMER SERVICE. I had to figure out on my own how to after several days get back into my locked out account finally update the payment info and than pay the account off as quickly as possible. I will keep the account but under the (Freedom Act) I request a complete history print out of my payment info from Aerospace when I opened the account just here back in November 2023. Should you deny this request please let me know immediately. Please let me know as to exactly what day I may use credit card again officially. Thank you very much for any and assistance in this matter.

This is 2024. Everything is done electronically instantly and automatically. But, this company wants to continue acting like it takes 1-2 billing cycles just to update any setup or change to your automated payments. It’s an obvious scam to hope you forget to pay or have to keep checking to see if your auto pay has kicked in yet. Most people will not remember to check, and be slapped with a late fee. There is no telling how many thousands of dollars this company makes just from this one scam alone. Totally unacceptable! After all, none of my other 11 credit card companies take 1-2 billing cycles to do this. After all, it’s 2024! Did I already say that??!

I haven’t been able to use this app for over a week now. Just keeps giving me a message saying “it’s not you it’s us. We’re experiencing a technical issue. Our team is team is working to resolve this as soon as possible. Please try again later. I understand that sometimes things go wrong but a week is a bit much.