Summer Moon Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Summer Moon Coffee
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Summer Moon Website
Privacy Policy: https://summermoon.admin.incentivio.com/termsofuse_android.html
Developer: Incentivio Inc.
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3 Most reported problems 😔💔
App downgrade and Service is a joke
by 84shawn
This is definitely not an upgraded app. Can’t even use Apple Pay and it’s 2022. Not sure who made the decision but they definitely took you backwards in technology. I guess that’s why you need to charge a service fee. To pay to have Apple Pay again. Lol.. The service fee is really a joke. You’re literally the only app that charged clients to use it. Also you don’t build an app to pass along a “service fee” because it’s for the technology… you literally have a budget on improves and creating new features. Don’t try to scam clients by claiming it’s for the technology. You literally make profit on all your drink orders. Guess the next app update is going to say we now offer Apple Pay. Must be a fast follow on the road map.
WARNING: Another “update”, so now app is USELESS and NO form of payment works
by JediJudo
Like so many others have said, yet another update and Apple Pay is mysteriously unavailable, and any other form of payment for that matter!!? So now using an app is not an option as I can’t pay for anything and get error messages over and over regardless of the form of payment. And my account was also DELETED…like why would I want to create a “new account” every time you decide to update your app? For those of us who used this app quite frequently, you are effectively losing business with each mind numbing, unnecessary “update”. Maybe start testing stuff out a bit more rigorously than “looks good, release it!”
Not the same
by Stephaniemarieharmandelrosario
When the location in Conroe opened it was great. Drinks made correctly, no long wait times for drinks.
Now….drink time is long. Order off the app and they don’t even realize they have drink orders waiting?? Associates not friendly, barely crack a smile. In addition you order a drink it’s not what you ordered? Ex. Sugar cookie latte you get a chestnut latte instead?
This review has been a long time coming as the service and product have gone down hill.
Starbucks has no issues making correct coffee.
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- If you are a Summer Moon customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Summer Moon.
