PicMa app not working? crashes or has problems?

PicMa Status

Last Updated on 2024-10-13 by MAGIC TIGER TECHNOLOGY LIMITED

I have a problem with PicMa

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16 User reports:
App has problems

User reports 16

⚠️ Most reported problems ⚠️

Not working

81.3%

Photo/Video

18.8%

Problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with PicMa - AI Photo Enhancer? Report Issue

Common PicMa Problems & Solutions. Troubleshooting Guide

Table of Contents:

PicMa iPhone Issues and Solutions

PicMa iOS app crashes, not working, errors
PicMa iOS app network issues
PicMa on iOS has black/white screen

PicMa Android App Issues and Solutions

PicMa has errors/crashing/not working
PicMa server network connectivity issues
PicMa has black screen

PicMa iPhone Issues and Solutions

How to fix PicMa app crashes or not working on Iphone (iOS):

Close and restart the PicMa app on iPhone
Update PicMa app to the Latest Version for iOS
Uninstall and reinstall PicMa iPhone app
Update your iPhone to the latest iOS version

Fix PicMa on iPhone unable to connect to server/internet connection issues::

To resolve PicMa network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

PicMa Android App Issues and Solutions

Fix PicMa not working on Android, crashes, errors or is unresponsive:

Force Stop the PicMa App
1. On android, goto Settings » PicMa » click [Force Stop]

Update PicMa to the latest version on PlayStore

Clear PicMa App Cache and Data:
1. On android, goto Settings » Apps » PicMa » Storage » click [Clear Data] option. This clears both data and cache.
2. restart PicMa.

Fix PicMa unable to contact server/ PicMa internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click PicMa » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto PicMa » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch PicMa

Contact Support

Verified email

Contact e-Mail: picma_support@magictiger.ai

Verified email ✔✔

E-Mail: picma_support@magictiger.ai

Website: 🌍 Visit PicMa Website

Privacy Policy: https://api.magictiger.ai/api/v1/configure/privacyPolicy

Developer: MagicTiger Photo&Video Enhancing

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