Phantom app not working? crashes or has problems?

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59 User reports:
App has problems
 User reports 59

⚠️ Most reported problems ⚠️
Not working
35.7%

Something else
15.7%

Payments
14.3%

Crashes
11.4%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Phantom Problems 🔥

- Awful UI

- No way to easily remove a token from the managed list

- Recovery phrase isn’t visible

- Reverse token button in the trade screen is non functional

- App has become slower and slower over time

📋 11 Reported Issues:

P
Paul Roth 2024-04-27

I have no crypto showing. I have 898 Sol staked that I saw earlier today that is not showing now, as well as 3 other tokens . What is going on ?

G
Gred 2023-07-12

I can do one thing, then it freeze. On computer it works fine but the android app socks

J
JAMES O NEILL 2023-05-16

up until yesterday 15/05/2023 my Phantom wallet perfectly but then it stopped working. I have repeatedly reinstalled the app but it just shows the purple blank screen and wont go any further........... any ideas

H
Henz 2022-09-29

After loading, the app becomes frozen, I can't access my nft's

⚠️ Troubleshoot | Report Issue ⚠️
A
Aaron Bennett 2022-09-16

Lost sol funds, because phantom is stuck, or frozen, or not accepting them, 9/15/2022

N
Niveque Storm 2022-08-01

when I launch the walllet it no longer asks for a password but instead it prompts me to use the 12 recovery words to retrieve the wallet. No matter what I put into the 12 fields the button never lights up so I can enter the recovery info.

I
Israel 2022-07-21

After open my phantom Wallet app.. it will then freeze .. and I dont know why

L
Lila 2022-07-17

The app keeps going on a loop not opening after i put my password in. And the extension on my laptop opens, shows me the number of NFTs i have but then there is no way to scroll down to see them all 🙄 so frustrating

M
Mr Jones 2022-07-14

My app opens and it's frozen...

⚠️ Troubleshoot | Report Issue ⚠️
N
Nominal 2022-06-30

Something is very wrong with the software, you can't log in at all now.

B
Bess Siegal 2022-06-14

Phantom Wallet is no longer connecting, and it used to work without a hitch.

Showing 1-11 of 11 reported issues:

Have a Problem with Phantom - Crypto Wallet? Report Issue




Common Phantom Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Phantom iPhone Issues and Solutions

  2. Phantom Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: support@phantom.app

Website: 🌍 Visit Phantom Website

Privacy Policy: https://phantom.app/privacy

Developer: Phantom Technologies, Inc.




‼️ Outages Happening Right Now

  • Mar 31, 2025, 09:28 PM

    a user from Wilthen, Germany reported problems with Phantom : Login

  • Feb 17, 2025, 05:21 PM

    a user from Berlin, Germany reported problems with Phantom : Payments

  • Feb 12, 2025, 03:36 PM

    a user from Perm, Russia reported problems with Phantom : Connection

  • Feb 12, 2025, 01:27 PM

    a user from Skelmersdale, United Kingdom reported problems with Phantom : Not working

  • Feb 11, 2025, 02:26 PM

    a user from Konstanz, Germany reported problems with Phantom : Payments

  • Feb 11, 2025, 06:13 AM

    a user from Struthers, United States reported problems with Phantom : Payments

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