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Contact NEOGOV Support


Company Name:

About: The NEOGOV app allows you to complete critical HR tasks on the go, just like you
would from the NEOGOV desktop platform : All of your important HR tasks at a
glance Complete onboarding or compliance tasks assigned to you Fill out forms on
the go Check the progress of other team members’ tasks Quickly view and take
action on requisitions Keep everyone up-to-date on important information [:mav:
1.26.


 
  2025-01-29

NEOGOV Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of GovernmentJobs.com, Inc.



Verified email ✔✔

E-Mail: pamela@neogov.com

Website: 🌍 Visit NEOGOV Website

Privacy Policy: https://www.neogov.com/privacy-policy

Developer: NEOGOV








3 Most reported problems 😔💔

2.3 out of 5

Terrible app

2025-02-11

by Rayburn9096

They make you log in constantly, it’s not like Facebook that always keeps you logged in. You have to login before you can clock in, and with the ridiculously long passwords they make you type and the slow hit and miss performance of the app, it takes you a whole minute or two of work that you have to do off the clock.

They make you change passwords constantly. I understand why, but Facebook doesn’t make you do this and neither does GMail and every other service I use.

There’s no ability for me as a manager to check the time of employees under me in the app. uAttend had this functionality out of the box.

What would be really handy is the ability to add a time clock widget to my Home Screen so that I can clock in from there without having to open the app, log in, wait, and then clock in.

Doesn’t work at all?

2025-02-12

by Quiltncat

First, installed “neoed” which just takes me to the NeoGov webpage. I don’t need an app that does that. I already have a browser.

Then downloaded this one, and it’s an app…but the tasks don’t work. So I can log in and see my own info, and see I’ve got 2 tasks to do, but can’t see what they are or do any work on them.

I hope you got your money back on whatever you spent to develop these apps. I, unfortunately, will never get back the 40 minutes I just wasted trying to get them to work.

Why bother making an app if it doesn't work?

2025-02-13

by Asking A Question

I had to fill out some documents that were not formatted for mobile and refused to submit or even save. I eventually gave up and moved to my laptop, since the mobile website is just as atrocious as this app


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  1. Pulling issues faced by users like you is a good way to draw attention of NEOGOV to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a NEOGOV customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NEOGOV.


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