PineMelon: Fresh Groceries Reviews

PineMelon Reviews

Published by on 2025-05-04

🏷️ About: PineMelon is transforming grocery delivery by partnering with over 200+ local farmers, ranchers, and producers in Colorado. Our mission is to make fresh, locally-sourced foods accessible to the Denver and Boulder community at fair prices.


       


Overall Customer Experience 😎


🤬 Negative experience
100.0%

😎 Positive experience
0.0%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 1,732 combined software reviews.

Is PineMelon Safe?
PineMelon: Fresh Groceries does not appear safe based on available data.
0/100

  Safety Analysis »»

Is PineMelon Legit?
PineMelon: Fresh Groceries does not appear legitimate based on our analysis.
0/100



Read 20 Customer Service Reviews 😠💢

4.9 out of 5
New delivery schedule ruined the service

I’ve used this app consistently since about 3 months ago. I really appreciated the high quality foods, and quality delivery service. The neighborhood I live in has a lot of crime and theft, so I had to schedule the delivery for when I can receive it directly from the courier. All I had to do was plan the delivery for when I was home. I liked it so much that I paid $60 for a year of MelonClub.

Right after I paid for this they changed their delivery schedule. The new delivery schedule ONLY has 11-5 delivery windows. I am not home 11-5 any day of the week. I can’t afford to live in a neighborhood where you can leave food on your front porch for hours.

The service that I have spent thousand of dollars on is now effectively useless. I used to brag to my friends about how good this app is. Now I will tell people to stay away. I really hope they change their delivery policy back to one that actually works for everyone. Very disappointing.

Great concept, terrible execution

I’ve ordered from this app weekly for the past few months. It never fails, there is always something wrong with my order. Missing items and more commonly, completely smashed produce. this app really needs to figure out their packaging system. I’m tired of 1) paying for food that isn’t included in my order with no response from customer service and 2) receiving damaged, rotten, smashed produce that I paid for with zero response from customer service. The concept is great, love the convenience, but at this rate I cannot rely on this app and end up having to go to Whole Foods anyways (the store I was trying to avoid but ordering from this app). I’ve been spending *more* money shopping at this app because I’m constantly having to replace items on my own dime. They have definitely lost a customer this past week with the 2 missing pieces of fruit, 8 smashed peaches, and zero response from customer service.

Rocky start

Overall happy enough to use it a second time, but the first try wasn’t seamless. Frozen items weren’t insulated and were melted all over the inside of the bag. And I keep getting notifications about a support ticket and replies to it but I get an error message when I tap the notification.

I love Pinemelon, but some things are lacking.

Please either print or take a picture of the nutrition label that’s readable when you enlarge it. This is important information for many reasons for people that are trying to stay healthy. Also, please put the weight of the product if this information is not already written on a label that you can read. You picture some foods that are not in a package and you have absolutely no idea if it’s a 2 ounces or 10 ounces or whatever.

Great app with 2 suggestions

Everything about this service so far is great. We switched from Imperfect Foods and are really happy. Two suggestions for PineMelon :

1. If I add products into my cart, I would like my spouse to be able to see the same cart items if she logs in on her phone with the same account login. This would make it so much easier for us to both add items and review the cart on separate devices. That doesn’t seem to work right now.
2. An “Order Again” section. I frequently buy many of the same items each week. It would be nice to just have a section that shows past orders to easily add to my next cart.

Thanks!

Amazing customer service!

I was already so excited to have discovered this app because I don’t buy beef or pork unless it’s from local, ethical farms but it was always so expensive to get it delivered. But I’m even more impressed now because I was having a ton of issues placing an order through PineMelon and website and the customer service team called me, sorted things out with IT, placed an order for me, AND gave me a discount for the inconvenience. Will continue to recommend this app to everyone I know!

Love PineMelon!

this app is reliable, convenient, and cheaper than brick and mortar grocery stores. I get almost all of my groceries through this app, and it saves me so much time and money every week. I recommend it to everyone I know!

Amazing!

I have only ordered twice, but I’ve had a wonderful experience. PineMelon holds all of the items in your cart, the selection of items is plentiful, and the delivery drivers are wonderful.

Literally the best grocery store in Denver!

12/10, literally every time. Any issue I’ve had they immediately made right and made me feel like they actually care that I shop with them!

Great customer service and deals

Couldn’t be happier with a great customer service from this app, along with really good deals on basics like milk and aches and veggies. Love that I can get local produce too, even when the farmers market isn’t open.

This service is AMAZING.

If you’re sleeping on this app, the joke is on YOU. This service has saved me so much time, effort, and money. The produce is always amazing, the deliveries are always on time, they do same-day, I could just go on about them. 20/10 recommend!

Quick and easy!

Super convenient way to get fresh food at an affordable price super quickly. I tell everyone I know about it. Hope they’re able to expand to other markets eventually outside Colorado because it is an awesome concept.

Love. This.

I love this app—for its selection, its service, even its concept. I’ve now ordered from them a few times, and I’m beyond satisfied with every aspect of the experience. PineMelon is easy to navigate and provides helpful information on how to save money.

First timer!

This is my first time using Pine Melon. PineMelon was really easy to use and I can’t wait to try the wide selection that was offered. Just a thought, all the local or Colorado products should have a bigger banner on its image. make it Colorado proud, just like this company is, and so everyone will know.

Very convenient

I love this company. I’m sitting in the kitchen thinking I need food for tomorrow. The produce is the best I have found in Colorado and it gets delivered to my door with care. I save time and I eat good health Whole Foods. After I order what I need, it gets delivered first thing in the morning when I wake up. It makes for a better day with a better attitude.

Excellent local online grocery

I like having the option to buy local products and produce from a local online grocer. They also provide a diverse selection of local products that is ever growing. Their customer service is attentive and it seems like they treat their employees well. PineMelon is also easy to use.

100% perfection!

this app is the grocery delivery service I didn’t realise I was missing. Everything I purchased is hand picked with care and attention, packaged in biodegradable bags and containers and is hand delivered with care. And they are adding more and more products to their line up. Literally everything I ever need is available on PineMelon . I couldn’t ask them to be any better or do anything different. Thank you!!

Never using Instacart again!

Ok there is so much so I will bullet it: - amazing prices - fast delivery -LOCAL - They know how to pick produce! - They even bagged my artichoke in a biodegradable bag and my tomato in parchment for freshness - Nothing was too or under ripe - They use paper bags not plastic - The driver was sooo nice - They got everything I ordered rather than insta which I’ve had a dozen times of oh “there are absolutely no mushrooms in the store” then when I go myself there are plenty in the same day

Hooray King Soopers!!

I love that KS has a delivery service. I always had trouble with those delivery people. I feel so relaxed now!! I still have some items I forgot . Biscuits 4 small 4 large 4 crescent, canned soup 4 of celery, 4 of crème of chicken Store brand, pan bread, big bag chips for salsa, canned milk homogenized4, Ortega chili hot, black olives, green tea, burrito sized tortillas, Lasagna pasta, large shel pasta, egg noodles 3, Chicken broth 3, bullion cubes, pumpkin crème (1) vapor rub, spaghetti sauce, chicken thighs ( 6) Not store brand, chicken breasts (5)not store brand (5), mozzarella pearls, pepperoni (1), V-8 juice in jar. Total

Yes to COLORADO LOCAL!

I relish the opportunity to purchase foods from local farmers, rancher, and businesses. This is a wonderful way for me to be able to do that. For people who have disabilities it is a truly fantastic option.



Is PineMelon Safe? 🙏

PineMelon: Fresh Groceries does not appear safe based on available data. JustUseApp Safety Score for PineMelon is 0/100.
This assessment is based on our NLP analysis of 1,732 user reviews. Combined with the app store average rating of 4.9/5.

Safety Analysis

94% of users say app is safe 👍
94%

4.8% of users have some concerns ⚠️
4.8%

1.2% of users say app is risky 🚨
1.2%


Is PineMelon Legit? 💯

PineMelon: Fresh Groceries does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for PineMelon is 0/100 .
This conclusion is based on analysis of 1,732 user reviews.

🔏 Privacy & Data Safety

PineMelon collected the following data from you:

  • Data Used to Track You:
    • Contact Info
  • Data Linked to You:
    • Location
    • Identifiers
  • Data Not Linked to You:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics



How was your experience with PineMelon: Fresh Groceries? Post a Review




Features

With PineMelon, you can enjoy high-quality meats, eggs, dairy from small local farms, freshly baked breads from local bakeries, and all your favorite pantry staples.

PineMelon is transforming grocery delivery by partnering with over 200+ local farmers, ranchers, and producers in Colorado.

By supporting local farmers and producers, we not only strengthen our community but also contribute to a healthier environment and a more sustainable food system.

Our batch delivery system reduces carbon emissions by "carpooling" groceries with neighboring deliveries, further minimizing our environmental impact.

Our mission is to make fresh, locally-sourced foods accessible to the Denver and Boulder community at fair prices.

  Contact Support
Developer:
Pinemelon.com, Inc