Contact Twinby: Dating & Compatibility

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About: BASED ON SCIENCE Twinby is all for the scientific approach to finding a partner.
The algorithms analyze thousands of data points and the behavior in the app.


 
  2025-03-31

Twin Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: support@twinby.com

Website: 🌍 Visit Twinby Website

Privacy Policy: https://twinby.com/privacy-policy/

Developer: NEURALAB TECH SOLUTIONS








3 Most reported problems 😔💔

4.3 out of 5

Unlimited likes for premium accounts

2024-06-20

by User Application 1

After changes likes count in application was significantly decreased. I pay premium but still have day limit for likes that easy reached. Please cancel day likes limit for premium accounts or increase day limit - now it’s very poor. Product owner where are you? Do read users reviews? Why people need to buy premium so see likes that not exist - people without premium can’t make match now they didn’t see likes, premium and non premium users have same small day likes limit. So what actually makes people buy premium for what?
Terrible learn from tinder experience premium users don’t have any like limits, free users have 100

Ну и бред

2024-06-21

by ненавижу вайлдбериз

Раньше без подписки в приложении было делать нечего, очень мало реальных людей, а сейчас ещё и чтоб посмотреть кто тебя лайкнул и пообщаться, нужно покупать подписку. Думаю пользователей будет «много»у этого говнища…..

Не загружаются фото

2024-05-08

by Мытарин

15 раз попробовал выложить фото, в итоге толь селфи работает


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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Twinby: Dating & Compatibility customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Twinby: Dating & Compatibility.


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