KOYYE Status

Last Updated on 2022-08-11 by HONGKONG YOINS CO.,LIMITED

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Common KOYYE Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot KOYYE app on iOS and Android devices. Solve all KOYYE app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

KOYYE iPhone Issues and Solutions

KOYYE iOS app crashes, not working, errors
KOYYE iOS app network issues
KOYYE on iOS has black/white screen

KOYYE Android App Issues and Solutions

KOYYE has errors/crashing/not working
KOYYE server network connectivity issues
KOYYE has black screen

KOYYE iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever KOYYE app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix KOYYE app crashes or not working on Iphone (iOS):

Close and restart the KOYYE app on iPhone
Update KOYYE app to the Latest Version for iOS
Uninstall and reinstall KOYYE iPhone app
Update your iPhone to the latest iOS version

Fix KOYYE on iPhone unable to connect to server/internet connection issues::

To resolve KOYYE network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix KOYYE black/white screen (blank screen) on iPhone:

Follow the KOYYE iOS app troubleshooting guide Here →

KOYYE Android App Issues and Solutions

Fix KOYYE not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent KOYYE app issues:

Force Stop the KOYYE App
1. On android, goto "Settings" » click KOYYE app. » click "Force Stop".

Update KOYYE to the latest version on PlayStore

Clear KOYYE App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "KOYYE app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch KOYYE.

Fix KOYYE unable to contact server/ KOYYE internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click KOYYE » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got KOYYE » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch KOYYE on android.

Solve KOYYE black/white screens issue on Android:

Follow the KOYYE android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HONGKONG YOINS CO.,LIMITED, developers of KOYYE.

Verified email

Contact e-Mail: [email protected]

About this app

There is a big surprise to install our application. ① Be one of the firsts to be notified when there is a new collection launch, collab or exclusive discount. ② this app has a strong supply chain so the quality of our products is great.  ③ Fashion at your fingertips with hundreds of daily new arrivals in apparel, pants,t-shirts,casual suits ,accessories,etc. ④ You'll receive app pushes about exclusive offers, new arrivals and all the fashion trends.  ⑤ Share the product to your friends and family via facebook, instagram. ⑥ Add items to your wish list and save them for later. Here you can explore different types of wearing styles, look for fashion items as you want, and enjoy the pleasure of shopping. this app is a fashion, multi-category, high-quality shopping mall. There are a lot of fashion products for you to choose. We will continue to work hard to provide the best shopping service to our customers! Don't worry if the package is lost or not returned; we can solve those problems easily. We can satisfy your needs of wearing in every occasion. Download this app and start your extraordinary life. Download our app and search for everything you want!