Paradise Pass Reviews

Fix your app, it crashes constantly, I literally just finally got it to work right and when I went to scan my phone went right back to Home Screen and I looked and saw it charged me when I didn’t even get to use it!!

They apparently don't offer refunds. My pass expired because the bus was late and i called their customer service number and was told they don't give refunds on that. The bus passes should expire at the end of the day not like 10 minutes later, just my opinion.

There’s no student fare, so you will pay $2 instead of $1. English is not my first language so there’s other language like Creole or Spanish: if you’re a foreigner that not good at speaking English.

Always having to restart ParadisePass which is a pain. Not stable

The drivers know nothing about this!! And I can figure it out!!! I’m out $20 now. Any help appreciated

theres literally no student fares on ParadisePass

ParadisePass wouldn’t work it was stuck.
It was not showing the bar code that scans. I called and verified my money was still loaded but couldn’t get it to work!!!!

No 1 day unlimited passes like BCT. Only $2 pay as you go.

We have passengers who speak spanish and creole, why is ParadisePass only in english? ParadisePass needs to be updated to accommodate passengers who don’t speak or read english