Transcribe Status

Published by Andrii Karpets on 2023-12-14

Introducing Rio Transcribe! Now, the hearing and the deaf or hearing impaired
can easily have conversations with each other, with just an iPhone. See instant
captions anywhere: Whether you’re ordering a coffee or meeting someone new,
Rio Transcribe helps you communicate in the moment.

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Common Transcribe Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Transcribe app on iOS and Android devices. Solve all Transcribe app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Transcribe iPhone Issues and Solutions

Transcribe iOS app crashes, not working, errors
Transcribe iOS app network issues
Transcribe on iOS has black/white screen

Transcribe Android App Issues and Solutions

Transcribe has errors/crashing/not working
Transcribe server network connectivity issues
Transcribe has black screen

Transcribe iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Transcribe app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Transcribe app crashes or not working on Iphone (iOS):

Close and restart the Transcribe app on iPhone
Update Transcribe app to the Latest Version for iOS
Uninstall and reinstall Transcribe iPhone app
Update your iPhone to the latest iOS version

Fix Transcribe on iPhone unable to connect to server/internet connection issues::

To resolve Transcribe network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Transcribe black/white screen (blank screen) on iPhone:

Follow the Transcribe iOS app troubleshooting guide Here →

Transcribe Android App Issues and Solutions

Fix Transcribe not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Transcribe app issues:

Force Stop the Transcribe App
1. On android, goto "Settings" » click Transcribe app. » click "Force Stop".

Update Transcribe to the latest version on PlayStore

Clear Transcribe App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Transcribe app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Transcribe.

Fix Transcribe unable to contact server/ Transcribe internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Transcribe » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Transcribe » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Transcribe on android.

Solve Transcribe black/white screens issue on Android:

Follow the Transcribe android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Andrii Karpets, developers of Transcribe.

52.63% Contact Match

Developer: Research at Google

E-Mail: [email protected]

Website: Visit Transcribe Website

About this app

It’s powered by Apple Speech Recognition technology, so the captions adjust as your conversation flows. Now, the hearing and the deaf or hearing impaired can easily have conversations with each other, with just an iPhone. And since conversations aren’t stored on servers, they stay secure on your device. Whether you’re ordering a coffee or meeting someone new, Rio this app helps you communicate in the moment. Download Transcribe and start your free trial now.