SMS Backup! app not working? crashes or has problems?

SMS Backup! Status

Last Updated on 2021-10-16 by Thuong Nguyen Manh

I have a problem with SMS Backup!

Are you having issues? Select the issue you are having below and provide feedback to SMS Backup!.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with SMS Backup!? Report Issue

Common SMS Backup! Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SMS Backup! app on iOS and Android devices. Solve all SMS Backup! app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SMS Backup! iPhone Issues and Solutions

SMS Backup! iOS app crashes, not working, errors
SMS Backup! iOS app network issues
SMS Backup! on iOS has black/white screen

SMS Backup! Android App Issues and Solutions

SMS Backup! has errors/crashing/not working
SMS Backup! server network connectivity issues
SMS Backup! has black screen

SMS Backup! iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SMS Backup! app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SMS Backup! app crashes or not working on Iphone (iOS):

Close and restart the SMS Backup! app on iPhone
Update SMS Backup! app to the Latest Version for iOS
Uninstall and reinstall SMS Backup! iPhone app
Update your iPhone to the latest iOS version

Fix SMS Backup! on iPhone unable to connect to server/internet connection issues::

To resolve SMS Backup! network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SMS Backup! black/white screen (blank screen) on iPhone:

Follow the SMS Backup! iOS app troubleshooting guide Here →

SMS Backup! Android App Issues and Solutions

Fix SMS Backup! not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SMS Backup! app issues:

Force Stop the SMS Backup! App
1. On android, goto "Settings" » click SMS Backup! app. » click "Force Stop".

Update SMS Backup! to the latest version on PlayStore

Clear SMS Backup! App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SMS Backup! app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SMS Backup!.

Fix SMS Backup! unable to contact server/ SMS Backup! internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SMS Backup! » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SMS Backup! » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SMS Backup! on android.

Solve SMS Backup! black/white screens issue on Android:

Follow the SMS Backup! android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Thuong Nguyen Manh, developers of SMS Backup!.

About this app

Simple use app, you just need to take a screenshot for all messages, then open this application and add your screenshots to SMSBackup and select backup with the desired file format. You can back up all messages with many different file formats, easily save and share it with everyone. Are you looking for an app that can backup all your messages? If you like SMSBackup, please share it with your friend and rate it to help us.