Contact Lucky Sweater - Swap Closets

Contact Lucky Sweater Support


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About: Welcome to the community clothing swap in your pocket! We have 4 trading
communities—vintage, slow fashion, outdoor gear, and handmade. Join one or all
communities today! ~WHAT YOU CAN DO ON LUCKY SWEATER:~ ACCESS THOUSANDS OF
SLOW FASHION, VINTAGE, OUTDOOR GEAR, AND HANDMADE PIECES (+ SUPPLIES FOR YOUR
PROJECTS!) & TRADE FOR YOUR NEXT FAVORITE THING How it works: 1.


 
  2025-10-16

Lucky Sweater Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Lucky Sweater Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Isthmus App, Inc



Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Lucky Sweater Website

Privacy Policy: https://www.luckysweater.com/privacy-policy

Developer: Isthmus App




Privacy & Terms:

https://www.apple.com/legal/internet-services/itunes/dev/stdeula/



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3 Most reported problems 😔💔

4.9 out of 5

Size inclusivity

2025-02-26

by Abbyshort3

Maybe it’s just me but everyone who’s asked to swap with me is a small or x-small, and I am a large x-large. I’ve had trouble also finding stuff in my size in the swap drops. I’m also iffy on that concept as well, i dont know why stuff can’t just go live when you post it.

Best Closet Swap App Ever

2025-02-27

by HB224601

Lucky Sweater is my lucky charm! This is not just a slow fashion trading app—it’s a community of thoughtful, diverse, inclusive people making connections and sharing advice about how we treat and think about our closets (and the planet). Come for swapping out and refreshing your closet. Stay for the kindness, encouragement, and engaged community that is LS.

Don’t have a lot of slow fashion pieces or have no idea what slow fashion even is? This space is still for you! See “gifting” as a category! And look through the discussion threads on how to get started on keeping a more sustainable closet.

The amazing women behind LS actively listen to community feedback, which means the space/app just gets better and better all the time. I cannot wait to see what trading space LS branches out to next.

Great app & even greater community

2025-02-28

by 36DoubleDJ

Lucky Sweater was started by two women in tech who are passionate about trading, thrifting and all aspects of creating a sustainable, ethical wardrobe. The app makes trading so easy and Lucky Sweater is always listening to the community and adding features and fixes to improve and already excellent experience.

Lucky Sweater is a great place to learn about slow fashion brands and build your wardrobe. Join in and see how trading > shopping. But trading is just one aspect. There are amazing discussion threads, too. Hope to see you in the app soon!




Have a Problem with Lucky Sweater - Swap Closets? Report Issue




Why should I report an Issue with Lucky Sweater - Swap Closets?

  1. Pulling issues faced by users like you is a good way to draw attention of Lucky Sweater - Swap Closets to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Lucky Sweater - Swap Closets customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Lucky Sweater - Swap Closets.


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