Contact Sweater Support
Published by Sweater LLC on 2024-04-29 About: We’re democratizing venture capital. Until now only a privileged few have had
access to venture investing.
How to Contact Sweater Customer Service/Support
Listed below are our top recommendations on how to get in contact with Sweater: Invest in Startups. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Sweater: Invest in Startups. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Sweater LLC
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Contact e-Mail: [email protected]
Contact e-Mail: [email protected]
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Developer: Sweater Ventures
E-Mail: [email protected]
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Reported Issues: 3 Comments
By gamestopbeliver
Will confirm your investment regardless of whether you click confirm
Do NOT put your bank account information into this app unless you’re absolutely certain you want to invest and lose access to that money. Once you put your bank account information, the app will automatically charge your account EVEN IF YOU DON’T CLICK CONFIRM. This is a major issue they need to address immediately, and even though I contacted customer service the second it went through, they told me they couldn’t cancel it and I would have to wait for the transaction to post on my bank account and dispute the charge. It took 5 days to post on my account, and once it did, the charge had already finalized, so I had to file an official dispute payment request that could take up to 10 days and MAY NOT EVEN WORK. Absolutely unacceptable, I know this is a startup, but I haven’t heard back about anything they’re trying to do to fix this problem or rectify my situation. Oh and once you input your bank account information, there’s no clear way to delete it from the app, so who knows if they’ll charge me again in the future? Now I have to block the merchant from charging my bank account, so even if I want to invest in the future, I wouldn’t be able to.
By gamestopbeliver
Will confirm your investment regardless of whether you click confirm
Do NOT put your bank account information into this app unless you’re absolutely certain you want to invest and lose access to that money. Once you put your bank account information, the app will automatically charge your account EVEN IF YOU DON’T CLICK CONFIRM. This is a major issue they need to address immediately, and even though I contacted customer service the second it went through, they told me they couldn’t cancel it and I would have to wait for the transaction to post on my bank account and dispute the charge. It took 5 days to post on my account, and once it did, the charge had already finalized, so I had to file an official dispute payment request that could take up to 10 days and MAY NOT EVEN WORK. Absolutely unacceptable, I know this is a startup, but I haven’t heard back about anything they’re trying to do to fix this problem or rectify my situation. Oh and once you input your bank account information, there’s no clear way to delete it from the app, so who knows if they’ll charge me again in the future? Now I have to block the merchant from charging my bank account, so even if I want to invest in the future, I wouldn’t be able to.
By gamestopbeliver
Will confirm your investment regardless of whether you click confirm
Do NOT put your bank account information into this app unless you’re absolutely certain you want to invest and lose access to that money. Once you put your bank account information, the app will automatically charge your account EVEN IF YOU DON’T CLICK CONFIRM. This is a major issue they need to address immediately, and even though I contacted customer service the second it went through, they told me they couldn’t cancel it and I would have to wait for the transaction to post on my bank account and dispute the charge. It took 5 days to post on my account, and once it did, the charge had already finalized, so I had to file an official dispute payment request that could take up to 10 days and MAY NOT EVEN WORK. Absolutely unacceptable, I know this is a startup, but I haven’t heard back about anything they’re trying to do to fix this problem or rectify my situation. Oh and once you input your bank account information, there’s no clear way to delete it from the app, so who knows if they’ll charge me again in the future? Now I have to block the merchant from charging my bank account, so even if I want to invest in the future, I wouldn’t be able to.
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- If you are a Sweater: Invest in Startups customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Sweater: Invest in Startups.
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