Contact Boost Support

by Laura42173

Love the idea of this. Sure, to save a few bucks.. I’ll log in. Watch some videos. I have no problem with that. I just find it funny how.. when it’s time to log in for the 7th day in a row for bonus points.. there’s always a problem. The site is unavailable or whatever. I have to start my streak all over again. If your coverage is so great, why I am experiencing problems.. especially on day 7??? If you don’t want to give people a few more dollars off their phone bill.. change the program. UPDATE. so tired of the “you have watched all of the videos for today. Check back later” messages. Really?? At 2 boost coins which equals to 2 CENTS per video.. why would I be limited?? If you are cutting back.. stop this program all together. Don’t send me another response about contacting you. Fix this or stop this. You’ve gone done that 1 star because that’s the lowest I can go.
UPDATE. They really need to add an option for zero stars. Now, the only option is to watch a video for 1 point. 1cent. Most of the time it says .. we a preparing videos.. check back later. You can respond to offers.. but none of that works either. I hope they either fix it or just quit doing this!

by Disgruntled_app_user

Worst app I have ever used to pay a bill. It doesn’t even load or open half the time. I know it isn’t my phone or signal issues because i am on others apps totally fine before and after, wifi or data. I have done so much to troubleshoot the app, but even on days when my bill is due it won’t open. I will try to pay earlier to make sure my phone stays on and it won’t open. Just stays forever loading like it is pulling up the app. But of course I can always get the texts to pay my bill. I even tried using the link in that text and it just doesn’t help at all. I can basically only pay by calling now and I hate it. I don’t have time to call every month to pay my bill. What is the point of having an app if it is less convenient than calling the company to pay? Probably going to switch carrier companies soon, if this doesn’t change. The old app (Virgin Mobile) was so much better, it’s insane.
Edit: herr i am the next month and for the last week every day i have tried to open the app it hasn’t worked. My phone turned off today because i couldn’t pay it, let alone spin anything for rewards. Had to call to restore my service. This app is getting deleted today.

by Reallyfish

Last three month been bad 1st two month somebody else was using my service could get my refund then they deducted some another payment . I went to the the store to try to get a refund cause customers service kept trying to get it service . then the third time I got my number change had to pay 50 dollars which I was paying 25 a month my data ran out very quickly it was supposed to be unlimited. So I went to Walmart to find a hot spot I was told it was really unlimited and it worked really good. So I bought one for sale went to the store to get it activated she charged 35 for activation and 50 dollars for first month activation. I told I already had a sims card with the hot spot. I wanted the bundle my services had to pay 85. This the messed up part the hot was out in a week I tried to tell the lady at the store said it wasn’t her problem. Some one was supposed to check back with me.
Not a good look what going on with the company? Been with y’all since cherp phones .