Contact Madden NFL 24 Companion Support

Seriously guys.... why is it so incredibly difficult for you guys to put together a functional app? I have had to delete and reinstall this app four times just to try and clear out the fact that the only search that I can do in the auction house is for Lamar Jackson. Basically I tried to bid on a Lamar Jackson the auction ended in when I press the button to find similar it has now embedded Lamar Jackson into external search algorithm and there is absolutely no place for me to remove it. Again I have deleted and reinstalled three times it is beyond frustrating because this app has so much potential could be so useful if you did things like allow us to add cards to sets and things like that or quick sell them or sell them for training it would be fantastic you you would get a lot more usage. Also since we’re going on your three now if you could’ve figured out a way to add purchasing packs your revenue with skyrocket. But we can’t even get the simple things out of you so perhaps some time in 2035 you guys will figure some of this other stuff out.

I have a madden ultimate team so I got this application. When it was done downloading I opened it. When I opened it it showed the ea sports logo as any other ea app should then it said if you would like to enable notifications. Then it said to accept the user agreement and the privacy and cookie policy and I accepted it. Then I logged into my PlayStation account because that’s what I play madden on. PS5. Then I click ultimate team but then I just keeps loading and then after a while of loading the application freezes. Then I close the application and open it again but then something weird happens. My account isn’t signed in. So I click sign in but then the same thing happens it was just loading and loading and after a while of waiting the app froze again. Please update this app!!!!!

The very first time I opened this app to look at the MUT features I was met with “There is a problem communicating with Madden NFL servers,” and I knew from there my experience was going to be a tragedy. And was I right. This app doesn’t work more than it does work. I haven't been able to use it for over three days; it’s almost like you have to get lucky and hope it’ll be working when you decide to open it, or check to see if it’s working every 5 minutes. I can guarantee that I’ve spent more time trying to use the app than I have ACTUALLY USING IT. EA gives this free app less time and effort than they do their actual game. Except I’m actually content with getting screwed over for free since Madden screws you over the exact same ways for $60: Servers don’t work, UI is clunky (always) and unresponsive (at times). You can’t even downgrade cards to sell from the app, you have to do it in the game FIRST and then you can sell on the app (why???) This app is a complete mess and it is much faster to just use the game menus that are bad but actually work rather than putting in the effort to even attempt to open this app. More likely than not you are going to be met with an error.