Ovil Status

Last Updated on 2024-12-12 by Backdrop Dev Studios

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⚠️ Most reported problems ⚠️

Not working

50.0%

Something else

50.0%

24 hour clock ⏰

- The app only allows for a limited number of cutouts, which can be frustrating for users who need more.

- The customer service response time could be improved, as some users have reported not receiving a response to their inquiries.

Nelly Cruz 2022-05-24

Won’t update to new Hollidays or birthdays

Showing 1-1 of 1 reported issues:

Common Ovil Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Ovil network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Ovil App
1. On android, goto Settings » Ovil » click [Force Stop]

Clear Ovil App Cache and Data:
1. On android, goto Settings » Apps » Ovil » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Ovil.

On android, goto Settings » Apps or Manage Apps tab.
Click Ovil » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Ovil » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ovil