Contact MyICA Support
Company Name: Immigration & Checkpoints Authority of Singapore
About: ICA e-Services on-the-go:
This application is brought to you by the Immigration
& Checkpoints Authority (ICA), a Singapore Government Agency.
MyICA Mobile App
(1) provides a one-stop platform for Singapore residents and foreign visitors to
transact with ICA conveniently.
MyICA Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit MyICA Website
Privacy Policy: https://www.ica.gov.sg/privacy-statement
Developer: Immigration & Checkpoints Authority
3 Most reported problems 😔💔
App bug
by Tofay Is Beautiful
Even though I submit my I formation 3 days prior to my day of arrival, it popped up “something went wrong” when I click the final “submitting” button, after that, the submitting page is just blocked. Maybe the developers should test the App before releasing it to the public. I highly recommend conduct a comprehensive alpha and beta test for each version.
The app is junky and clunky
by Arigato22
The app is one of the junkiest and clunkiest app. It doesn’t help that you have to get if filled out only 3 days prior to arrival and when you’re from US with 20+ hour flight and time difference that leaves you about a day prior to departure to scramble to fill this out and if it’s acting up you’re hosed
App never works
by AnkurSingla
Tried to save profile many times over the last one year, it has never worked. I am surprised that singapore government has tolerated this quality of application that has not been properly tested. What a shame!!
Have a Problem with MyICA Mobile? Report Issue
Why should I report an Issue with MyICA Mobile?
- Pulling issues faced by users like you is a good way to draw attention of MyICA Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MyICA Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyICA Mobile.
