Cibo app not working? crashes or has problems?

Cibo Status

Last Updated on 2021-10-13 by Good Snooze

I have a problem with Cibo

Are you having issues? Select the issue you are having below and provide feedback to Cibo.

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User reports:
No current problems

Have a Problem with Cibo - Visual Menu Translator? Report Issue

Common Cibo Problems & Solutions. Troubleshooting Guide

Table of Contents:

Cibo iPhone Issues and Solutions

Cibo iOS app crashes, not working, errors
Cibo iOS app network issues
Cibo on iOS has black/white screen

Cibo Android App Issues and Solutions

Cibo has errors/crashing/not working
Cibo server network connectivity issues
Cibo has black screen

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Cibo iPhone Issues and Solutions

How to fix Cibo app crashes or not working on Iphone (iOS):

Close and restart the Cibo app on iPhone
Update Cibo app to the Latest Version for iOS
Uninstall and reinstall Cibo iPhone app
Update your iPhone to the latest iOS version

Fix Cibo on iPhone unable to connect to server/internet connection issues::

To resolve Cibo network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Cibo Android App Issues and Solutions

Fix Cibo not working on Android, crashes, errors or is unresponsive:

Force Stop the Cibo App
1. On android, goto Settings » Cibo » click [Force Stop]

Update Cibo to the latest version on PlayStore

Clear Cibo App Cache and Data:
1. On android, goto Settings » Apps » Cibo » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Cibo.

Fix Cibo unable to contact server/ Cibo internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Cibo » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Cibo » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cibo

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