Contact Rheinbahn

Contact Rheinbahn Support


Company Name:

About: Die neue Rheinbahn App ist da: Gespickt mit vielen innovativen Funktionen ist
die neue Rheinbahn App Reiseberater und Ticketexperte in einem. Das Must-Have
für alle, die mit Bus und Bahn unterwegs sind – im Raum Düsseldorf, im
gesamten Gebiet des Verkehrsverbundes Rhein-Ruhr (VRR) und in ganz
Nordrhein-Westfalen.


 
  2024-12-10

Rheinbahn Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email  

Contact e-Mail: app@rheinbahn.de


Verified email ✔✔

E-Mail: info@rheinbahn.de

Website: 🌍 Visit Rheinbahn 2.0 Website

Privacy Policy: https://secureapp.rheinbahn.de/app/datenschutz.html

Developer: Rheinbahn AG








3 Most reported problems 😔💔

4.5 out of 5

App won’t load

2023-08-28

by 6969420blazeit

App will not load. Only states an error with my push notifications and then loops back to the error message. This is the only way to access tickets so I can’t use public transit now. This is incredibly disappointing.

App doesn’t cancel subscription

2023-11-30

by LetGamesBeFun

Make sure to cancel with you payment provider. App will continue subscription even tho you cancelled on app

Keine Zahlungsmöglichkeiten

2022-06-20

by Aisla-8182

Die App ist unbrauchbar, da ich keine Zahlungsmethoden hinzufügen kann. Wenn ich auf die Taste für z.B. PayPal drücke, verschwindet alles direkt.


Have a Problem with Rheinbahn? Report Issue




Why should I report an Issue with Rheinbahn?

  1. Pulling issues faced by users like you is a good way to draw attention of Rheinbahn to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Rheinbahn customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Rheinbahn.


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