Contact South Shore Support
Company Name: Bytemark, Inc.
About: The South Shore Line's mobile ticketing solution allows customers to get
schedule information, purchase tickets and use their smartphone as an active
ticket. Tickets can be purchased from anywhere at any time and activated just
prior to boarding the train.
South Shore Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with South Shore. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact South Shore. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 3 Customer Service Reviews 😭😔💔
CAN I UNDO AN UPDATE
by __nell
I can not describe how disgusted I am with this update— they advertised more efficient use and this has resulted in the exact opposite. I understand a need to modernize, but as far as user friendliness, they’ve taken giant leaps back. I hate how the schedules aren’t as readily available to see and when you do finally access it, it’s just a screen shot of the chart on line that is terribly confusing to read, especially when you’re on the go. I have half a mind to delete the app and go back to a paper timetable and cash.
no longer worth the space on my phone.
Update killed its previous great design
by SF-lawyer
The update ruined this app. The schedule is now buried two layers deep, and they’ve taken away the ability to reverse your route with a single click. The schedule that it generates is in tiny type and can’t be zoomed. You can’t even easily click to buy a ticket from the schedule you’ve generated like you you could in the prior app. Instead, you have to back out and put in your origin and destination a second time. Sorry for the bad review, but this update is TERRIBLE. Poor app design!
Automatically Shows Schedule in Local Time!!
by Angrybeave
We're in EST. Looked up the schedule. Got times. Bought tickets. Showed up to find out the app automatically converts the schedule to your local time. So if you're in Eastern Indiana and subtract an hour figuring you'll drive over the line, you're going to miss your train by an hour. Next train is 90min away. Looks like we're driving to Chicago.
Have a Problem with South Shore? Report Issue
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a South Shore customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using South Shore.
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