Contact Lasta: Healthy Weight Loss

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About: Tired of yo-yo dieting with no lasting results? Are you ready for a new
lifestyle, body and mindset? It’s time to discover intermittent fasting for
women with Lasta; your ultimate intermittent fasting timer and healthy lifestyle
companion. Our app is designed to help you achieve your weight loss goals by
providing you with an all-in-one solution for tracking your progress and
accelerating your weight loss motivation.



Lasta Customer Service 💢

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Developer: Lasta inc.




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https://lasta.app/privacy-policy



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39 Most reported problems 😔💔

4.6 out of 5
Lee Nash
2026-05-08

I did not sign up for this and I want my money returned immediately!!!!! 770-468-6088

Randy Jackson
2026-01-20

FRAUDULENT COMPANY - We didn't realize that we had been charged for over a year and then subscription renewed. I thought it was something my husband ordered and he me. WRONG DO NOT JOIN THIS GROUP> ONLY WEIGHT LOSS WILL BE THAT OF YOUR HARD EARM $$$$$$$$.

Kathryn Dawes
2026-01-09

you with drew 55.93 dollars from my checking account i did not approve this transaction

Daniel Johnson
2026-01-05

Never used need to cancel Subscription

Edee Lyons
2025-12-27

Please refund to PayPal the $55.82 ordered on 12/25/25.... Thank you

Maureen Halpin
2025-12-23

Did not order, can't find way to cancel.

Una Morreale
2025-12-11

Although I cancelled my subscription in August I was just charged another premium of $32.43 for a subscription I no longer have. It is virtually impossible to get in touch with anyone at Lasta and the AI help they have on their website does not recognize this problem.

Myra R Lewis
2025-11-05

I did not order and I DO NOT WANT. I have contacted the Better Business Burea and they asked me to try first and then contact them. I want my money refunded to my account today. File #47842-21

Myra R Lewis
2025-11-05

I did not order and I DO NOT WANT. I have contacted the Better Business Burea and they asked me to try first and then contact them. I want my money refunded to my account today. File #47842-21

Judith Adams
2025-10-17

I am having MAJOR, MAJOR, MAJOR PROBLEMS trying to log in and I want to be able to work my plan!!! VERY MOTIVATED!!!! HAVE TRIED EVERYTHING for 2 DAYS NOW!!!

Cynthia Downs
2025-10-08

I have been getting charged monthly for services I have not signed up for! July, $9.49, Aug $27.92, Sept $55.82, Oct $55.82. I don’t know what this is and I would like my Barclay Jet Blue credit card credited in the amount of $149.05 immediately

Michelle Apodaca
2025-10-07

Dear Lasta Support Team, I am writing to request a refund for the duplicate charges and unauthorized transactions on my account. As per my transaction history, I have been charged multiple times on the same date (August 11, 2025, and May 20, 2025) and have been billed varying amounts for the same service. The transactions in question are as follows: - August 11, 2025: $29.99 and $78.15 - May 20, 2025: $9.90 and $19.54 - June + July: $29.99 - August + September + October $29.99 I would like to request a full refund for the duplicate charges and any other unauthorized transactions. I would also like to cancel my subscription effective immediately. Under the Electronic Fund Transfer Act (15 U.S.C. § 1693 et seq.) and Regulation E (12 C.F.R. Part 1005), I am entitled to dispute these transactions and request a refund. Additionally, as a consumer, I am protected under state laws that prohibit unfair and deceptive business practices. I would appreciate it if you could look into this matter urgently and provide a refund for the disputed amounts. Please confirm in writing once the refund has been processed and my subscription has been canceled. My account details are as follows: - Account Name: Michelle Apodaca - Transaction Dates: May 20, 2025 - October 6, 2025 Thank you for your prompt attention to this matter. Sincerely, Michelle Apodaca

William Hibbs Starner
2025-10-03

I would like to cancel my subscription to Last products I'm paying for two subscriptions. Please initiate cancellation immediately. Let me know that you seen this email and have acted on it.

Jeannice
2025-10-03

2ND TIME I HAVE WRITTEN THIS MESSAGE - IT NEVER SHOWS UP. HAVE BEEN TRYING TO CANCEL THIS SUBSCRIPTION. IT GOES IN A LOOP AND NEVER PROCESSES. IT HAS BEEN OVER AN HOUR - I HAVE SENT 2 EMAILS AND TRIED SEVERAL TIMES TO CALL - BUT LINE IS ALWAYS BUSY. WHAT A SCAM - I SHOULD HAVE READ ALL OF THESE PEOPLE'S COMPLAINTS BEFORE I GOT SUCKERED INTO THEIR HORRIBLE SCAM. IF THIS IS THE ONLY WAY THEY CAN MAKE MONEY IS STEALING IT - WHY AREN'T THEY SHUT DOWN? BUYER BEWARE - THIS IS NOT A LEGITAMATE COMPANY!

Deborah
2025-09-12

I have been charged for this app and I need to cancel ASAP. I Do Not have the app and do not want to pay for the app again just to cancel. I am please asking for your help in cancelling this subscription. Please assist!!!

Robin Crawford
2025-09-01

I NEVER ordered your program! You keep charging my bank. So far, you owe me $153.39. I expect a full refund within 10 days or I report this fraudulent theft to the Attorney General's office. I have contacted you previously and was told a refund would be forthcoming, but ... nothing!

SusanJean
2025-08-24

I tried a promotion you offered - I enjoyed it however had to cancel when it came time to renew due to surgery then rehabilitation- I could not afford to stay with your program. I canceled however you removed money from my account so I again sent a letter . I also contacted my credit company and explained the I was no longer a member PLEASE remove my name and ALL credit information you have on file. I will send a copy of this letter to the BBB also I am on a fixed income can’t afford your program - your putting so much stress on me when I am trying to remain positive and stress free

Lori Pearson
2025-08-18

I only subscribed for one month; but on august 4, they took out 59.17 and also 31.79. Please refund all that money.

Gary Hays
2025-08-12

I need refund for canceled app

Judy Schatz
2025-08-04

Can’t get in touch with them by phone to cancel subscription. Have tried email but they respond back “Ypur subscription May still be active” I have been charged a second month. Do I need to contact them via phone better business bureau?

Sheryl Storm
2025-08-01

I subscribed at the end of March 2025. Was billed for April and May. Decided to cancel my subscription, so they told me I’d have to pay for June since billing was already done for June, but after that I would be cancelled. So far I’ve been billed for June, July and August! I can not get in touch with a live person, after attempting numerous times to remedy this through email! So they now have another 90 dollars of my money and I can’t seem to find a way to stop this, aside from changing my bank info! This place is a scam!

Kathleen Prentice
2025-07-19

Please cancel this subscription as soon as possible. I am contacting my creditor to stop payment.

Diane Mumford
2025-06-12

I previously canceled this. Please refund!

Sardebra Wright
2025-05-30

I paid for Walk Fit 2 weeks ago and today they went back to my account withdrew $29.99 for a water fast, I did not order it and I suggest that you not order anything from this bogus company . This is a scam to keep taking your money. Avoid Lasta like the plague.

Jenny Kreiter
2025-05-30

Inwas charged 32.09 on my credit card. Please refund my money. I cancelled my subscription. Thank you

Noreen Fordham
2025-05-29

I am being wrongly charged when I cancelled a month ago. Very upset and I want a refund........

Connie Gonzalez
2025-04-17

I HAE NOT RECIVED ANY INFORMATION FROM YOU NO EMAIL NOR TEXT IN fEB YOU TOOK 2 PAYMENTS 1 FOR 9.99 ANOTHER FOR FOR 49:99 . EVERY MONTH UP TIL THIS MONTH YOU TAKEN 29;99 DOLLARS A . I WANT REFUND SINCE YOU HAVE NO SENT ANY INFORMATION VIA E-MAIL OR TEXT, NOR CELLPHONE CALL. I TRIED TO CALL NUMBER TWICE DOES NOT GO THREW,

Marianne
2025-03-11

I want a refund! This is nuts! You have made me never buy anything on line again!

Elizabeth
2025-03-03

I am being charged for a subscription I did not authorize . I wish my information to be deleted and no other charges be made.

Tracy Coker
2024-04-26

I canceled my membership on 4/21. So why was $99 taken out on 4/27. I want a refund

Lauren
2024-04-22

They refuse to respond to me. This company is absolutely terrible! I’m leaving bad reviews everywhere I can. Asked for cancellation over 7 business days ago and NO RESPONSE!

Sean St.Hilaire
2023-11-09

I have tried countless times to contact someone on refunding, and with no success. I'm starting to believe I've lost my $99.99 usd for just the 7 day trial. All I need is my $99.99usd back.

Melvin
2023-09-20

please cancel my sub

Mariana Pankau
2023-07-04

Hello everyone, I cant describe my frustration dealing with this program. I did purchased a trial for 1 week and immediate I saw that I will be charge 99.99$ on July 3rd . My trial start on 26 of June and since I’ve tried to contact I even send 3 emails to the application inbox requesting a cancellation of future charges but no answer . My transaction was made via PayPal to my bank . PayPal washed heir hands and send me to who charge me a third part . So I need help to get my unauthorized charge back I can even have a number to dispute this .And not only , I can’t stop to charge me over and over when I don’t even use it 😡😡

Sue
2023-06-09

There is no way of contacting anyone via phone. None of the phone #s work. I want to cancel my subscription I just signed up middle last night. It's not what I expect & hard to navigate. I'd like a full refund of my $54. Please can someone help, this is my 3rd message.

Janet Kuhn
2023-04-21

Want to cancel asap! Terrible app that only allowed me access for like 24 hrs. Now app requires payment and account again. I already paid for one month. What a waste of my money!! Want refund to PayPal and cancel to be done with Lasta!!!

Will not cancel your subscription until charging you for everything

2024-06-11

by Annabear.87

Signed up for the program online. After signing up for the trial period, it kept prompting for more and more add ons. However, there was no button that popped up to say no. Such a scam to try to get you to automatically click through. Then when attempting to cancel, no ability to do so in the app. Just takes you to a contact page. Emailed them to cancel. They gave options but didn’t cancel my subscription. I replied immediately to cancel and never heard anything back and they attempted to charge me $99. My card denied the charge thankfully. I have called during working hours, they say no one is available and that it’s not their working hours despite it being so. Emailed again for them to cancel. If they fail to do so I will be having my bank place all attempts as fraudulent and have them refund the money that has been taken out. Not to mention the program is simple intermittent fasting that nobody needs to pay that much for. They need to be way more up front about everything.

You do not need an APP, save the money - anyway, I cannot use it, and support does not reply

2024-05-03

by Brutally Sincere

Do it by yourself, for free! The APP demand an internet connection to start/stop the fasting period. Because most of my eating time is when I cannot be connected, I cannot track anything.
I wrote to support more than once, I also asked for a (partial) refund, at least for the unused part of the subscription, but nobody ever replied.
So… their lack of response forced me to start tracking it by myself, with no APP, and it is exactly the same. Once understood the basic concept (stay long hours with absolutely no calories intake, forcing the body to use your stores fat), there is no need to buy and pay for it, it is a scenic useless APP
UPDATE: they ignored all my emails. Then I wrote the review. Then they contacted me = they do not care of unhappy customers until you start making noise. That’s not good.

Not a safe way to diet

2023-11-21

by Annabee003

I bought the app because it advertised as a better alternative to calorie counting. That the meal plans are created based off of your goals by nutritionists you can trust so that you don’t need to do all of this tedious nutritional calculation work yourself. Sounds great right? Except that none of the nutritional information on the meals make sense. The amount the suggest you eat is often recorded as less calories than one ingredient in the recipe. After taking a closer look, my first day’s “meal plan” had me set to eat only 460 calories. It’s not safe. I contacted the help desk and they said they’d look in to it and that it may not be fixed for weeks. I asked for a refund and she ignored my request. I sent another email requesting a refund. Waited a few days and no response. Don’t trust this app.




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