Contact LotusLamp X Support
Company Name: shenzhen ELK Technology Co., Ltd.
About: LotusLamp X is the professional version of LotusLanternX App. User can use one
App to control rgb strip, rgbic strip, bulb, in-vehicle rgb lights, to control
lights' rgb color, lightness, dynamic mode, rhythm style, etc,.
LotusLamp X Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of shenzhen ELK Technology Co., Ltd.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit LotusLamp X Website
Privacy Policy: http://www.elkble.com/download_pro/PrivacyPolicy
Developer: fstart
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3 Most reported problems 😔💔
This app needs improving
by Cco61827
First of all, the color wheel in the app that lets you select a custom color for your lights doesn’t work properly. I’ll have green selected on the color wheel but my lights will be purple. It’s not synced up correctly and makes this rather frustrating.
Secondly, this app leaves a LOT to be desired. You can’t even custom make your own color themes. You’re just stuck with the ones built into the app and they’re not very good. You can’t even favorite the ones you DO like so every time you want to use one you like you have to go searching for it. I want to be able to customize mine to be purple and orange for Halloween, or just a solid green and red for Christmas.
Then there’s the light strand itself. The lights start RIGHT where you plug them in, so unless you have a usb extender cable to plug this into, you’ll have lights starting from right where you plug them in which just looks weird. At least 2 feet of cable before the lights start would have been better.
I’ll be more than happy to change this review if the app is improved upon, but as of right now it’s just meh. But I’m hopeful because this product does have a lot of potential.
Limited options
by HeartOfRainbow
This app opens only after watching an ad. It wouldn’t load the add at first, which made me think the app wasn’t working properly. So now I just leave the app open all day instead of having to watch an ad each time.
There aren’t very many options to choose from in terms of modes. It only uses certain color patterns, but it would be cool to be able to customize these colors to make them fit the atmosphere. There aren’t very many just red and green options either. I bought these to use around the holiday season, so again, either provide us many more options of colors for the modes or allow us to use custom colors.
Issues on iPhone 17
by AdaptHS
This is not working correctly on the iPhone 17. It will find the lights and add them but will not fully connect to be able to control the lights. It shows the broken link icon. I also loaded this app on my iPhone 12 and it works correctly. Please research and fix this issue and I will change increases my rating.
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