Contact COSMO Support
Company Name: com.cosmo.smartwatch
About: Finally, the perfect safe cell phone alternative for families. COSMO JrTrack 2
is the groundbreaking 4G kids smartwatch that keeps parents and kids safe,
secure, and connected.
COSMO Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: dave@cosmotogether.com
Website: 🌍 Visit COSMO Website
Privacy Policy: https://cosmotogether.com/pages/privacy
Developer: Cosmo Technologies, LLC
3 Most reported problems 😔💔
Useless
by Cheyjp89
On hold now for an hour can not get thru to anyone and the time window to reach customer service is limited…. App has not updated my Childs location in over a week. We are not receiving each other’s messages in the last week. I have added contacts thru the app for him and his watch has not updated the contacts added in over a week. I had gotten him this watch for Christmas and so far only worked for 3 days and hasn’t worked properly since.
Trash!
by Htigjk
This app & watch is trash. GPS doesn’t accurately update my child’s location. App doesn’t track steps even though it’s a function. Battery life barely makes it through a school day.
Terrible
by LinzyO
I purchased this watch as a Christmas gift. We activated it a few days after Christmas. After dropped calls, inaccurate location of child and poor battery, I decided to cancel Cosmo and return. But wait! It was just outside of the 15 day return window so I am stuck with a the prepaid 6 month contract. Run far away.
Have a Problem with COSMO: Mission Control? Report Issue
Why should I report an Issue with COSMO: Mission Control?
- Pulling issues faced by users like you is a good way to draw attention of COSMO: Mission Control to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a COSMO: Mission Control customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using COSMO: Mission Control.
