EPIK app not working? crashes or has problems?

EPIK Status

Published by SNOW INC. on 2023-12-15

EPIK is the best All-In-One editor for retouching, adjusting, decorating
photos. Professional photo edit with advanced editing tools.

I have a problem with EPIK

Are you having issues? Select the issue you are having below and provide feedback to EPIK.

User reports:
App has problems

User reports 1

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

700.0%

Not working

100.0%

Reported Issues: 7 Comments

By JOIE NOLAINE MABAQUIAO 4 months ago

I didn’t subscribed for a subscription pls refund my money 729 pesos in gcash. Pls check my account pls

By Alex 6 months ago

I got charged but never received the yearbook pictures. I need a refund.

By Konstantina 6 months ago

Hello, I just downstairs 12 pictures and I paid and was debited with the express payment. However I have an error message that says “processing payment don’t exit or switch the EPIK app”

By Khulud gamal 6 months ago

Hi I paid £5.99 for the epik 90 year book you took my money and was loading my year book untill the app crashed and closed I have no pictures from the year book but you took the money please help

By Alden Graham 1 year ago

When i make a picture, crashes to the home screen.

By Benjamin Montgomery 1 year ago

It says retry when i try to use the delet tool

By Md suheb Suheb 1 year ago

Not installed app sir

Common dislikes about EPIK app

- Glitchy

- Pictures can be blurry if camera quality is not good

- Brush tool often doesn't work or is calibrated incorrectly

Have a Problem with EPIK - AI Photo & Video Editor? Report Issue

Common EPIK Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot EPIK app on iOS and Android devices. Solve all EPIK app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

EPIK iPhone Issues and Solutions

EPIK iOS app crashes, not working, errors
EPIK iOS app network issues
EPIK on iOS has black/white screen

EPIK Android App Issues and Solutions

EPIK has errors/crashing/not working
EPIK server network connectivity issues
EPIK has black screen

EPIK iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever EPIK app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix EPIK app crashes or not working on Iphone (iOS):

Close and restart the EPIK app on iPhone
Update EPIK app to the Latest Version for iOS
Uninstall and reinstall EPIK iPhone app
Update your iPhone to the latest iOS version

Fix EPIK on iPhone unable to connect to server/internet connection issues::

To resolve EPIK network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix EPIK black/white screen (blank screen) on iPhone:

Follow the EPIK iOS app troubleshooting guide Here →

EPIK Android App Issues and Solutions

Fix EPIK not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent EPIK app issues:

Force Stop the EPIK App
1. On android, goto "Settings" » click EPIK app. » click "Force Stop".

Update EPIK to the latest version on PlayStore

Clear EPIK App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "EPIK app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch EPIK.

Fix EPIK unable to contact server/ EPIK internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click EPIK » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got EPIK » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch EPIK on android.

Solve EPIK black/white screens issue on Android:

Follow the EPIK android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SNOW INC., developers of EPIK.

100% Contact Match

Developer: SNOW, Inc.

E-Mail: [email protected]

Website: Visit EPIK Website

About this app

Professional photo edit with advanced editing tools. ● Find plenty of premium features for that perfect photo! this app is the best All-In-One editor for retouching, adjusting, decorating photos.