Contact Runmefit Support
Company Name: Shenzhen Starmax Technology Co., Ltd.
About: Elevate Your Fitness Journey with Runmefit: Your All-in-One Health and Activity
Companion.
From beginners taking their first steps in fitness to active
individuals aiming to refine their health goals, Runmefit is crafted to support
everyone.
Runmefit Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Runmefit Website
Privacy Policy: https://www.maka.im/danyeviewer/601114149/JJ4M1PQUW601114149?t=1631174479479
Developer: Starmax
3 Most reported problems 😔💔
Poor interface
by Fredlaie
The app has a very poor interface and doesn’t keep track of the steps I take. For example one day I walked for over an hour and a half and the app only recorded 1030 steps! I haven’t been able to open the app for the last few days, while being able to open all of the rest of my apps! My Runmefit watch can’t sync with my iPhone and reset the time because I can’t open the Runmefit app! What a hassle!!!
App quit working
by ACJPR
Purchased a large quantity of watches for work that use this app. Decided to test out the watch and app, and the app quit opening after just 1 night. Uninstalled the app and reinstalled and app opened but for only a short period of time before it froze and quit working again. Very disappointed and may have to get a refund on the watches purchased.
Quits during workouts
by '61 Bel Air
I suppose I should not expect very much out of a nap associated with a $20 watch, but this is ridiculous. I am on my third or fourth watch associated with this app. The first two worked very well tracking walking times and distance, etc. Since then, the software stops in the middle of your workout. My phone is upgraded to the newest operating system and I am on, the latest version of the Runmefit software. I even turned off my screen lock so that this app would have no competition over phone resources, and it still just turned off after I walked a mile and a half. How about having fewer features for the software and instead focusing on a core few to make sure that they work properly.
Have a Problem with Runmefit? Report Issue
Why should I report an Issue with Runmefit?
- Pulling issues faced by users like you is a good way to draw attention of Runmefit to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Runmefit customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Runmefit.
