Contact KT Connect Support
Company Name: Kangarootime, Inc.
About: KT Connect is your all-in-one solution for staying connected to your child’s
school. Designed with parents in mind, our app offers digital daily notes,
online payments, messaging tools, and more.
KT Connect Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Kangarootime, Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit KT Connect Website
Privacy Policy: https://kangarootime.com/privacy-policy/
Developer: Kangarootime, Inc
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3 Most reported problems 😔💔
notify me when my child arrives please
by ImLilMissGiggles
The KT Connect app is supposed to keep parents updated on their child’s daycare experience, but it completely misses the mark on one of the most important features: check-in and check-out notifications. Instead of receiving an alert when my child is dropped off or picked up, I have to log in and navigate through several screens just to find that information. This makes the app frustrating and inconvenient to use, especially when quick updates should be a given. Until this feature is fixed, I can’t recommend it.
I hope this aligns better with your intention!
Not ready for release
by HeyDaveA
Kangarootime is a fine app with only a few missing features such as logging previous nights sleep and when your child woke, or push notifications for certain things. KT Connect feels like the beta version of a lite free trial version. Here’s all the features so far that are noticeably gone/worse than the original version: - No health screening - No way to mark child absence - No mobile check in - No logging of last bottle/last diaper - No check in/out times listed in activities - No daily summaries - No web version - No ability to message center or teachers??!! - No calendar - No longer has Photos in daily activities feed, so no way to see if a photo has been uploaded without checking the gallery - No time stamps on photos Photos are in reverse order so you have to scroll to the bottom to find new ones - No ability to change parent photo - No ability to change child photo - Activities log out of order Duplicates (I.e. shows 6 bottles logged of 4)
Hot garbage
by Wut212
The change to this away from the previous Kangarootime app is hot garbage. Please read HeyDaveA’s highlighted review for a list of features previously available that are now absent, missing, or broken.
It’s clear this app must’ve had some sort of financial or security reasons for being initiated, because as a whole it is a clear and unacceptable downgrade from the previous version. How in the #%*^ did they Think launching the app without even the ability to message teachers what is acceptable?
I hope someday this app, and this review as such are deleted. The previous app needed slight modification, but was a more than adequate product.
Have a Problem with KT Connect? Report Issue
Why should I report an Issue with KT Connect?
- Pulling issues faced by users like you is a good way to draw attention of KT Connect to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a KT Connect customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using KT Connect.
