ClassTag is a FREE parent-teacher communication platform that helps every
student succeed. Whether you're in the classroom, at home, or anywhere in
between, ClassTag makes it easy to connect and build an amazing classroom
community all wh...
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Get Pricing Info for ClassTag
I have had continuous problems with both the app and the web version the entire school year. Our team teaches over 100 kids, and we’ve heard the same complaints from parents since September. The app crashes in the middle of messaging (so you lose whatever you were writing). It shows messages as sent - they never go through and disappear from history. The app gives error messages regularly and will not load. The bowser version will not load, when it does it is extremely slow. I have gone several school days without being able to communicate with parents. As a teacher, I would not recommend this to anyone. I have handled more complaints and more frustrated parents this year because of this program and it’s many problems.
I’m looking for an app that I can set reoccurring events. For example, being able to set a message every Sunday that Gym will be on Monday and students need to wear tennis shoes, setting a message every Tuesday that Library will be on Wednesday and students need to remember to return their library book. I do not like receiving messages via email, I often miss important messages because they’re lost in my emails. This is very frustrating! I would rather be able to receive messages via the app and have everything in one place. I want to be able to set a time to send messages to one person. The app lets you set a time to send messages to the group, but it does not let you set a time to send messages to one person. For example, I would like to be able to set a time to send a message reminding parents when their child’s snack day is. I would like to be able to do this all at the beginning of the month, but schedule it to go out a few days prior to their child’s snack day.
SEE UPDATE AND RESPONSE TO DEVELOPER AT THE END OF REVIEW. Developer I get it, you have to pay for the work you do, I really do understand...but the placement of ads is right smack dab in the middle of the page among the “real” classroom information. It is not only confusing and busy, it’s misleading since some of the ads basically says... this company or that company donated to the school ie HP donates to XYZ school (and other brands), which is misleading and dishonest. The advertisements take up about 20% of the entire page and when centered on the screen is at a minimum of 75% of the screen real estate. My wife who is a director and the one deciding to use this product and bring it into the organization has decided to pass on this application as a result of the negatives mentioned above. UPDATE: sadly the developer believes I had no say so in the use of this product and responded directly to me as if I was a parent of a child who’s classroom is already using it and basically gave an “oh well” type of response. As a company you have the option of listening to potential and current customers and improving, or not...it is entirely up to you! On a mobile application, screen real estate is a premium, gobbling 20 to 30% of that with confusing, misplaced and unrelated advertising kills the usefulness of the app. In this case the juice is simply not worth the squeeze.
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