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by Mareenah

I have used quite a few class communication apps as my kids progress through school. Out of all the apps that teachers have chosen, this one is by far the absolute worst! There are so many freaking ads! The posts from the teachers get lost in all the ads. I have missed important information, because it is drowned out by the overwhelming crush of advertisements. The app crashes all the time. It is slow and lags terribly. The app must be opened and closed multiple times because there is a giant pop-up you can’t dismiss, or the relevant information won’t load (but the ads sure do!). You also get spammed to death by this app and it’s partners as an additional bonus. Just what every parent wants, more junk email to wade through. I hate this app so much! I am super glad the year is almost over, and I can delete this garbage app! I will also be giving feedback to the teachers at the end of the year about this!

by Misch1219

I have had continuous problems with both the app and the web version the entire school year. Our team teaches over 100 kids, and we’ve heard the same complaints from parents since September.

The app crashes in the middle of messaging (so you lose whatever you were writing). It shows messages as sent - they never go through and disappear from history. The app gives error messages regularly and will not load. The bowser version will not load, when it does it is extremely slow. I have gone several school days without being able to communicate with parents.

As a teacher, I would not recommend this to anyone. I have handled more complaints and more frustrated parents this year because of this program and it’s many problems.

by Emi Jacs

I’ve been using this app for two years with my son’s preschool. The overabundance of ads took some getting used to and isn’t the biggest issue I have this this app. The bigger problem is that despite notifications being turned on, I only receive them about half the time. I have both text alerts and push notifications on. My son’s teacher only knows about messages if she navigates to the message folder and opens it. Even then, sometimes new messages aren’t displayed. Other parents agree that this app has major issues for a communication app. And now there’s a new problem: while composing a message or announcement the page constantly scrolls back to the top. By the time you scroll back down and find your place it does it again and it’s SO frustrating. I have to write my messages in my notes app and copy + paste to ClassTag now. I’m glad this will be my last year having to use this app, honestly. Hopefully these glitches will be fixed for future users.