Contact Gentler Streak Health Tracker

Contact Gentler Streak Health Tracker Support


Company Name:

About: Gentler Streak, an exercise and fitness tracking app, helps you steadily improve
workout performance by proposing personalized workout/rest balance. App responds
to your readiness and suggests daily workout actions that keep you within
healthy activity levels.



Gentler Streak Health Tracker Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Gentler Stories LLC



Verified email ✔✔

E-Mail: hello@hevyapp.com

Website: 🌍 Visit Hevy Website

Privacy Policy: https://www.iubenda.com/privacy-policy/75379905

Developer: Hevy Gym Workout Tracker




Privacy & Terms:

https://gentler.app/terms/






3 Most reported problems 😔💔

4.7 out of 5

After a full week of resting I’m still “overreaching”

2023-11-13

by SkullY Dazed

I don’t know what the intent behind this app is, because all it seems to say is that I’m overreaching. I took two short (10 min ea) bike rides and it said I was overreaching for a day before telling me to exercise. Then I took one long bike ride (2 hrs) a week ago and today it still says I’m overreaching and need to rest. I haven’t even taken walks since then! If you want to build your fitness level go find an app that will actually push you. If you want to feel good about being lazy download this app.

Edit: I just got a message that I need to log a workout (even though I just did one yesterday) and it STILL says I’m overreaching.

Edit 2: I didn’t open it for a couple weeks and the widget said for all of that time that I was either well rested or overreaching. It never said I was on the right track and it took days to go from overreaching to the well rested, never stopping in the middle. Then today I got a mea culpa message when I opened the app saying their onboarding was messed up and they were going to fix that. Near as I can tell nothing has been fixed. Go find another app, this one is not good.

No idea why this was the app of the year 🙄

2023-07-23

by MamaEscama

I’ll fully admit I ain’t perfect and this could be user error and me failing to understand the app, but I find it completely useless and I’m very disappointed that I spent 30-odd doll hairs on something that is basically a daily reminder. I love the idea of having rest days in your health maintenance routine, but this ain’t it.

Go Gentler doesn’t measure my activity the same way my watch does and it’s frustrating. It only counts what i log as a workout or do on Meta. For example, on a trip to NYC I walked over 25K steps four days in a row, like LONG outdoor walls that I don’t count as a workout, but IT’S STILL EXERCISE. Then here comes this app like, “You seem rested! Time to step up your game.” …Really? 25K steps and yall acting like I didn’t exercise? Go sit down somewhere.

Also, I hate the notifications that tell me I burned a banana and an orange or some jawn. It feels super condescending. Just gimme a number.

Not so helpful

2022-10-04

by Laciejae

I read a lot about this app and was excited to try it, but during every day of the free trial it told me I was overworked and to take a rest day. Every day! The fact that I’ve had only rest days for a year kind of scares me — what body metrics is this thing reading and what is wrong with me?? Well, you can’t find out on the app or the website what inputs it’s using to tell you to rest. If it’s just a calibration problem that would be good transparency to put somewhere in the insights. Otherwise this company is simply withholding information rather than stopping me from being overwhelmed by it.


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Why should I report an Issue with Gentler Streak Health Tracker?

  1. Pulling issues faced by users like you is a good way to draw attention of Gentler Streak Health Tracker to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Gentler Streak Health Tracker customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Gentler Streak Health Tracker.


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