Gales CONNECT app not working? crashes or has problems?

Gales CONNECT Status

Last Updated on 2021-08-03 by Lancaster City School District

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Common Gales CONNECT Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Gales CONNECT app on iOS and Android devices. Solve all Gales CONNECT app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Gales CONNECT iPhone Issues and Solutions

Gales CONNECT iOS app crashes, not working, errors
Gales CONNECT iOS app network issues
Gales CONNECT on iOS has black/white screen

Gales CONNECT Android App Issues and Solutions

Gales CONNECT has errors/crashing/not working
Gales CONNECT server network connectivity issues
Gales CONNECT has black screen

Gales CONNECT iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Gales CONNECT app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Gales CONNECT app crashes or not working on Iphone (iOS):

Close and restart the Gales CONNECT app on iPhone
Update Gales CONNECT app to the Latest Version for iOS
Uninstall and reinstall Gales CONNECT iPhone app
Update your iPhone to the latest iOS version

Fix Gales CONNECT on iPhone unable to connect to server/internet connection issues::

To resolve Gales CONNECT network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Gales CONNECT black/white screen (blank screen) on iPhone:

Follow the Gales CONNECT iOS app troubleshooting guide Here →

Gales CONNECT Android App Issues and Solutions

Fix Gales CONNECT not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Gales CONNECT app issues:

Force Stop the Gales CONNECT App
1. On android, goto "Settings" » click Gales CONNECT app. » click "Force Stop".

Update Gales CONNECT to the latest version on PlayStore

Clear Gales CONNECT App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Gales CONNECT app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Gales CONNECT.

Fix Gales CONNECT unable to contact server/ Gales CONNECT internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Gales CONNECT » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Gales CONNECT » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Gales CONNECT on android.

Solve Gales CONNECT black/white screens issue on Android:

Follow the Gales CONNECT android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Lancaster City School District, developers of Gales CONNECT.

About this app

Download GalesCONNECT and check-in at events to rack up points and unlock awesome prizes. Take your fan experience to the next level and get rewarded for your loyalty! Check your points progress and compete against your fellow fans to see who’s the biggest fan of all!