Contact ThePhotoStick Omni Support
Company Name: Prairie It, Inc
About: Designed to work with only ThePhotoStick Omni devices.
Easily back up your
photos, videos, and music files.
ThePhotoStick Omni Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Prairie It, Inc
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit ThePhotoStick Omni Website
Privacy Policy: https://www.thephotostick.com/policies/privacy-policy
Developer: ThePhotoStick
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5 Most reported problems 😔💔
I bought the Photostick Omni with the largest possible capacity quite some time ago but have never been able to get the Photostick option to show up when trying to connect. All I get is Garage Band! Search yields nothing. I have spent way too long trying to get help. Have read all the hints and FAQs and tips. Tried to chat but it just sends me around in circles. HOW CAN I CONNECT WITH A PERSON???
I am currently 80 y/o and trying to learn tech stuff. I have no family members to help but am willing to try to learn. Last year I bought 2 PS Omni but never tried to use them. I saw today in teeny print that it's for Andoid 8 and higher. I have a Samsung J7 Galaxy Sky Pro Android cell phone. Will it work on my phone? Thank you.
Very disappointing
by Returner Review
I loaded the photos and videos and it took about 4-5 hours to upload. When it was complete, I followed all the instructions. But when I put the device back in, only the videos had saved. I reached out to customer service and after a few back and forths where they instructed me where to look for the photos, I sent a screen shot showing I was looking in the right place but the photos are not there. In response, they sent me an 87 page user manual. I don’t have time to reload the photos without knowing it will work this time and will not rely on this device with this level of support to store photos long term. I’m sorry to say that I will be sharing this in a one- star review to warn other shoppers. I was really excited about this product and very disappointed that it took so much time, didn’t work, and does not have a meaningful customer support structure in place.
Problems transferring photos to the stick from my phone
by Photo Gal2736
At first, I had a lot of problems getting my photo stick to connect with my iPhone 13. I finally resolved that. I downloaded the Photos stick app as directed. But cannot seem to get my photos onto the stick. I ordered a larger memory than I felt I needed to be sure that I would have plenty of room. but no matter what I do somehow, I cannot get the photos from my photo file backed up onto the photo stick. I tried getting help online. Their auto help was of no help whatsoever. I have since sent an email. I am awaiting an answer from them in the hopes that I can get this resolved quickly.
Zero stars if I could
by Abhjktd
Overall terrible for the iPhone. I’m returning for refund ASAP! - I guess I got sucker’ed by the idea that a company might actually make this product. When you try to plug in the (very poorly constructed thumb drive) into the adapter, the USB part shifts back and forth, not allowing it to fit into the adapter. (When you think it’s attached it’s actually not all the way in b the adapter has somehow slid back into the thumb drive itself. I know this bc I bought two. The 128GB AND the 256 GB. The app never see’s any photo’s on your device but maybe a few downloaded items. Over all terrible for the iPhone.
Have a Problem with ThePhotoStick Omni? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of ThePhotoStick Omni to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- If you are a ThePhotoStick Omni customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ThePhotoStick Omni.
