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by __Monie1687

I didn’t mind having to switch out devices because the old monitor was being discontinued since I was being sent the so-called upgrade for free. If I had been forced to pay for this new model and software I would be livid!! It is beyond horrible! The sound doesn’t work consistently so you have to constantly check that it’s actually working. The camera itself doesn't swivel in any direction like the previous model, it only moves up and down. My kid’s room are upstairs so some of their wall are slanted from the roofline making the monitor impossible to get a good view like the previous model. The app is not nearly as user friendly as the old one. The two way talk feature is glitchy at best. The sound sensitivity only has two settings, high or low. I’m either getting notifications every two seconds for every little thing with it on high or I have to hope my son makes enough noise when he wakes up to trigger a notification with it on low which doesn’t happen if he isn’t screaming at the top of his lungs. Thank goodness this is my last child and he’s almost out of the stage of needing a monitor because I would definitely need to buy a new one if he were younger or I was planning to have more kids.

If you just bought this monitor, RETUN IT, ASAP! Save yourself a headache and find something better. If you’re just considering buying it, don’t. Trash!

by Dawggiee

I don’t write review unless I encounter something so amazing, or so bad I feel compelled to warn others. The app will regularly fail to load the camera feed forcing you to close and restart it. When it does it either takes upwards of 35 seconds (which is a long time when checking on a child), or fails to load audio. If both video and audio happen to work, something as simple as leaving the feed to view settings or another tab in the app will also cause one or both to happen. It also won’t send push notifications. These are the most basic, and important features, which it reliably fails to do. Regardless of what the manufacturer says, I can’t imagine any amount of troubleshooting or updates that will fix this awful product, and even further the trust/confidence that I no longer have in any dorel product. That’s also work the consumer should have to do, and wouldn’t have to do if this product was properly developed. In so many major details, I see lack of care in this product, even in the ac adapter which protrudes when plugged in, at best making it difficult to mount, worst being attractive for a child to tamper with for those may who are limited in outlet locations. They discontinued a product that save a few tolerable issues worked well, to roll out an all but unusable product line.

by Jennyloo100618

I recently received the Safety 1st Wifi Baby Monitor to try through the Stellar Product Testing Panel. I was excited to try it out since I did not own a baby monitor to use and was doing without one. Having this baby monitor has made it so convenient to do house work on the other side of the house while my baby sleeps. I can check on her any time I want through the app. The app also alerts me if she wakes up or if she is restless. I can also go back and watch her sleep throughout the night and see how much she moves in her sleep. The Safety 1st Wifi Baby Monitor has easy playback options to check back days or weeks ago. I haven’t checked to see how far back I can go or how long it keeps the video and audio. The monitor take video in darkness and when in light. The app is busier friendly and was easy to set up and learn to get familiar with it. The app sends notifications to my phone to let me know if a sound or a human movement was detected. The only reason I gave this a 4 star and not a 5 star is because the monitor has stopped working twice and I had to unplug it and plug it back in and let it reboot up which is an easy fix. Not sure if it’s something I’m doing or maybe my internet connection but it seems to work without any issues besides that. I have really enjoyed this product and will recommend this monitor and this brand to other moms.