Contact Rocksmith Fast Music Learning Support

by Dashielblades

I was very excited to try this program. But it is completely frustrating. The catalog of songs is incredibly limited. And the software itself has a hard time registering my notes, perhaps due to the fact that I did not have the right sound engine loaded, so that is on me. However, it became quickly very clear to me that it is very difficult to watch the screen and play the guitar. I have always played by feel, but I'm realizing that I look at the neck and the strings more often than I realized. I cannot imagine being a new guitarist trying to learn and having my eyes glued to the screen the whole time. Learning to listen, and to watch what your hands are doing are the most important things about learning the guitar. Staring at the screen and trying to match little blips as they go by has absolutely nothing to do with learning to play music. Some things cannot and should not be gamified.

I cannot read music and so I learned to play by ear. And as a professional guitarist for 25 of my 35 years playing the instrument, I was always very glad that I had developed the ability to play what I was hearing. Much better to spend your time developing your ear and spending your time with your eyes on your instrument than staring at the computer screen.

Unplug from the computer if you want to learn. You'll be so glad you developed skill and love for one of the few activities we have left that is not digitized.

by NotAlreadyTaken8264

This is unfortunate because the original rock smith game was great. This iOS version is janky at best, the music is abysmal, and Ubisofts account management is terrible. The subscription doesn’t show up in App Store subscriptions so you go to their website and get instructions to cancel. The instructions lead to an endless loop and the option to cancel they reference doesn’t exist (sent a screenshot to their support). You only get prompted to cancel by iOS if you delete the app (I assume that always works but no clue).
Support will not process the cancellation and asks for screenshots of their website which were already provided.
There’s no way to try before you buy unless you sign up for a year. So, I bit the bullet and paid for a month (didn't want to commit $100 before I tried the app) and decided it wasn’t good after a few hours.
I was going to part ways with no review until I saw how messy their account management is. So, this is a warning to others.

by AZMAR2

I would pay a reasonable price one time for this app. In fact I have in the past on my Xbox. So I will not be paying for this application each year. What was wrong with the old model of paying for the songs you wanted and not paying for all the garbage I don’t want? Greed has ruined the whole gaming industry! 1st came micro transactions, now this new model! Do better!

So never mind the songs I have paid for on the Xbox and now can’t access on the new app. People would rather have something to show for their money not just a subscription. That’s why I will be getting a spark Amp. For less than 3 years of your subscription I will have access to jam tracks, the ability to learn any song and have an amplifier to show for my hard earned money! So good luck with you horrible marketing tactics! I spend my money on something tangible not a useless subscription service with horrible music selection.