Contact Falou - Fast language learning

Contact Falou Support


Company Name:

About: Join over 5 Million students and use Falou's innovative method to learn to SPEAK
25 languages faster than ever! Falou will quickly get you ready to have real
conversations in French, Spanish, German, Korean, Chinese, English, Russian and
more. Wanna go travel around the world? Study abroad? Or maybe get a better
job? Falou will help you reach all your goals.



Falou Customer Service 👿🤬😡😠💢😤

Falou - Fast language learning Contact Information

Listed below are our top recommendations on how to get in contact with Falou - Fast language learning. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Falou - Fast language learning. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



Verified email ✔✔

E-Mail: help@moymer.com

Website: 🌍 Visit Falou Website

Privacy Policy: https://falou.app/en/privacy

Developer: Moymer




Privacy & Terms:

https://falou.app/en/terms

https://falou.app/en/privacy




Read 17 Customer Service Reviews 😭😔💔

4.8 out of 5
Natalia
2024-04-22

Doresc sa anulez abonamentul

Marlene Sousa Da Silva Silva
2022-12-08

Bom dia! É só uma observaçao, do dia 07/12/2023 até o dia 21/12/2023, náo poderei estudar pois tenho muito trabalho a fazer. Estou montando as sacolinhas de Natal, que sáo muitas, graças á Deus. Obrigada.

SHARON ROMERO
2022-10-08

What exactly do you get with the free feature? Seems like mine has changed

SHARON ROMERO
2022-10-08

Is the free feature supposed to only allow one session a day? It started out allowing more than that.

Nancy Swyers
2022-07-15

Hi, I like the app but 2 things , it deleted my streak as it said I did not do Monday when I did ( this is not a big deal ) but now it wanta me to do all the family ones again which I don’t really want to do .Other than that I like the app.

Sean B
2022-03-20

The app is having problems with some of the courses so far. It won’t proceed on certain exercises and the only option is to quit the exercise. Are you aware of this issue? Is there someone already trying to fix it? I just paid for a year and I can’t get through these exercises because of this.

Maria Teresa
2022-02-12

Hola, Hoy la App de Falou no se abre y no se por que? Pueden decirme cuál es el error, ya que he pagado para poder usarla. Muchas graciass

Sandra Honeycutt
2021-11-09

Hello! My daughter had this app called Fabou. I’m not sure about the subscription but she had turned the subscription off but we was charged anyway $164.14. How do we need to go about fixing this problem? We did not want to continue to app and now it has changed us for the hole year. Is there a custom service number you can call?

Rita
2021-07-14

Hi, I installed Falou app but didn't ever use the services and wasn't notified that there was a subscription plan to be paid. I didn't give any consent neither was I notified about that! So I just got charged blindly for a yearly subscription $59.99! I want a full refund for my charge! ORDER ID is: MQVDLND9SZ Thank you, Rita

Donna Bezio
2021-07-08

Glitchy. Now I am stuck and can’t go past the speaking section about grandparents in Family. It says no internet but there is internet. It stopped in the same place two different times. Please help me bypass this section or resolve problem!!

Donna Bezio
2021-07-08

Mistakes throughout Italian course. Especially bad in the Family section. Wrong audio in several! Especially myFalouconversation.mp4

Andy
2021-05-17

App not connecting, error says there isn’t an internet connection when there is.

Lucija Jumić
2021-04-06

Hey i am learning german and i am stuck at the "herausforderung apropos neuer film" with sentence "die produktionskosten lagen bei uber 100 millionen dollar". The word PRODUKTIONSKOSTEN,100 AND DOLLAR could not be recognised however i tried, i even got robot speaking and wont work, i think it is a bug problem. Please help because i cannot move further when i am stuck here.

Michelle
2021-03-26

Hi, I need my money fully refunded. App doesn’t work. Thanks

It’s not as helpful as it should be

2022-04-27

by Kay Nox

I initially rated this app 5 stars before because it has a nice design and emphasizes practicing your listen and writing skills and speaking accurately. Now, however, I have noticed that there are other things about this app that are lacking. I already know a lot of French from taking 4 years of it in school but I wanted to start practicing again because I’m starting to lose it. Because I already have a lot of experience, the app isn’t completely terrible for me but from what I’ve seen I don’t think this app is that good for beginners. It doesn’t really break things down for someone that would like to learn how to form sentences and communicate well in a new language. If you start using it without already knowing some vocabulary, verb conjugations, and sentences structure, it will likely take you a while to figure it out if you’re using solely this app. I’m probably going to keep using it but I thought it was important to give this warning.

Better, but still plenty to improve

2022-05-04

by RicechexK

After the issue where the app stopped working, the Falou team worked very hard to restore my streak, which I appreciate so much. That said, there is still a lot this app can improve on, like offering streak saves in the event of another issue (much like Duolingo and Drops both have). The vocabulary practice is nice, but the voice recognition needs some improvement. I’m working on German, and while it recognizes “seibzehnte” and “achtzehnte”, “sechszehnte” and “neunzehnte” never seem to hear the -te on the end of the words. Others have mentioned that the speaking is merely memorization of specific phrases, which is true, and while it gives a good idea of how the words work together, I wouldn’t say it’s really teaching you the language. Overall I think it’s a decent app if you’re using it to reinforce language learning, but I wouldn’t say it should be your main app for doing so.

Honest review please read.

2022-05-11

by AikoKinnn

I’m learning Spanish and this a great app for learning new vocabulary and simple things. Sometimes they bombard you with long sentences that are near impossible to complete. Which I feel needs to NOT be in there. Maybe break the sentences up then later put them together for the longer sentence.
Recently an update came where they added a listening and speaking session that is EXTREMELY irritating, especially when you’ve already completed folders, they’re now not done. It’s so boring so say “hola”… “buenos”……”días”…. And if anything it discourages me from using the app. There’s no skip option on one of them so you HAVE to do it. It’s a good app sometimes, but I feel like the creators don’t know what they’re doing and are focusing on the wrong areas.

Good focuses are ACTUALLY FIXING THE APP. When I’m doing the speech parts (yes including all the easy ones that are pointless) won’t hear a word and say the entire sentence is wrong. When saying “buenos” literally a one worded part, said I got it wrong, so you have to shout your words and basically say it the wrong way so the app thinks you’re correct. But instead the developers like to focus on random bitmoji aspects and things that just ruin the app in the end.

It’s a good app for certain tools, but definitely frustrating and confusing at times.


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