Hola app not working? crashes or has problems?

Hola Status

Last Updated on 2022-07-25 by yihekeji

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Common Hola Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Hola app on iOS and Android devices. Solve all Hola app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Hola iPhone Issues and Solutions

Hola iOS app crashes, not working, errors
Hola iOS app network issues
Hola on iOS has black/white screen

Hola Android App Issues and Solutions

Hola has errors/crashing/not working
Hola server network connectivity issues
Hola has black screen

Hola iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Hola app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Hola app crashes or not working on Iphone (iOS):

Close and restart the Hola app on iPhone
Update Hola app to the Latest Version for iOS
Uninstall and reinstall Hola iPhone app
Update your iPhone to the latest iOS version

Fix Hola on iPhone unable to connect to server/internet connection issues::

To resolve Hola network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Hola black/white screen (blank screen) on iPhone:

Follow the Hola iOS app troubleshooting guide Here →

Hola Android App Issues and Solutions

Fix Hola not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Hola app issues:

Force Stop the Hola App
1. On android, goto "Settings" » click Hola app. » click "Force Stop".

Update Hola to the latest version on PlayStore

Clear Hola App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Hola app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Hola.

Fix Hola unable to contact server/ Hola internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Hola » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Hola » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Hola on android.

Solve Hola black/white screens issue on Android:

Follow the Hola android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at yihekeji, developers of Hola.

Verified email ✔✔

E-Mail: hi@holla.world

Website: 🌍 Visit HOLLA Website

Privacy Policy: https://www.holla.world/privacy.html

Developer: HOLLA

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