Crypto.com Exchange Status

Last Updated on 2024-05-30 by Crypto.com Exchange

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15 User reports:
App has problems

User reports 15

⚠️ Most reported problems ⚠️

40.0%

Not working

40.0%

Crashes

13.3%

Account

6.7%

problems reported in the last 24 hours

24 hour clock ⏰

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Common Crypto.com Exchange Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Crypto.com Exchange app on iOS and Android devices. Solve all Crypto.com Exchange app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Crypto.com Exchange iPhone Issues and Solutions

Crypto.com Exchange iOS app crashes, not working, errors
Crypto.com Exchange iOS app network issues
Crypto.com Exchange on iOS has black/white screen

Crypto.com Exchange Android App Issues and Solutions

Crypto.com Exchange has errors/crashing/not working
Crypto.com Exchange server network connectivity issues
Crypto.com Exchange has black screen

Crypto.com Exchange iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Crypto.com Exchange app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Crypto.com Exchange app crashes or not working on Iphone (iOS):

Close and restart the Crypto.com Exchange app on iPhone
Update Crypto.com Exchange app to the Latest Version for iOS
Uninstall and reinstall Crypto.com Exchange iPhone app
Update your iPhone to the latest iOS version

Fix Crypto.com Exchange on iPhone unable to connect to server/internet connection issues::

To resolve Crypto.com Exchange network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Crypto.com Exchange black/white screen (blank screen) on iPhone:

Follow the Crypto.com Exchange iOS app troubleshooting guide Here →

Crypto.com Exchange Android App Issues and Solutions

Fix Crypto.com Exchange not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Crypto.com Exchange app issues:

Force Stop the Crypto.com Exchange App
1. On android, goto "Settings" » click Crypto.com Exchange app. » click "Force Stop".

Update Crypto.com Exchange to the latest version on PlayStore

Clear Crypto.com Exchange App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Crypto.com Exchange app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Crypto.com Exchange.

Fix Crypto.com Exchange unable to contact server/ Crypto.com Exchange internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Crypto.com Exchange » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Crypto.com Exchange » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Crypto.com Exchange on android.

Solve Crypto.com Exchange black/white screens issue on Android:

Follow the Crypto.com Exchange android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Crypto.com Exchange, developers of Crypto.com Exchange.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Crypto.com Website

Developer: Crypto Technology Holdings Limited

58.33% Contact Match

Developer: DeFi Labs

E-Mail: [email protected]

Website: 🌍 Visit Crypto.com l DeFi Wallet Website

About this app

The Crypto. com Exchange app is a trusted and secure platform for advanced crypto traders. - Earn up to 4% p. a. just by holding a balance on the Crypto. - Get up to USD 2,000 in CRO for every friend you refer to the Crypto. Our services are available based on your jurisdiction.