Contact GBI Direct

Contact GBI Direct Support


Company Name:

About: The Hard Assets Alliance app puts the power and stability of gold, history’s
most enduring investment, at your fingertips. Over 30,000 investors enjoy
instant, digital access to real, physical assets held in the world’s most
secure vaults.


 
  2026-04-30

GBI Direct Customer Service 💢

Hard-to-find customer service info can be a red flag. Is GBI Direct Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of GBI, LLC



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Hard Assets Alliance Website

Privacy Policy: https://hardassetsalliance.com/privacy-policy/

Developer: Gold Bullion International





Can I trust GBI Direct app?

Protect your data and wallet. We investigate the developer's website (Hardassetsalliance.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.4 out of 5

Can’t Log Into App

2025-03-16

by Dcpprfield

The log in screen on iPhone does not allow you to hit the continue button at bottom of screen when trying to get code sent to phone. This, can’t complete set up.

Can’t get verification code on iPhone

2025-03-17

by Stomptoad

Got to window to get verification code and could not scroll down to get to “continue” button. App is effectively unusable.

So far so good

2025-03-18

by NodakSoud

Love the concept and is a great app to stack up. However is does take quite a while for ACH to process and the execute a purchase for 2023.




Have a Problem with GBI Direct? Report Issue




Why should I report an Issue with GBI Direct?

  1. Pulling issues faced by users like you is a good way to draw attention of GBI Direct to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a GBI Direct customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GBI Direct.


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