Contact IHSS EVV Support
Company Name: Office of Systems and Integration - CMIPS
About: California’s In-Home Supportive Services (IHSS) Program, Electronic Visit
Verification (EVV) Solution for IHSS & WPCS Providers.
IHSS & WPCS providers
will check-in at the beginning and check-out at the end of each work day for
each IHSS/WPCS recipient they provide services for with simple easy to use
screens.
IHSS EVV Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with IHSS EVV Mobile App. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact IHSS EVV Mobile App. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 3 Customer Service Reviews 😭😔💔
Not working
by Prov.ider
For my first recipient I clocked in, when it came to clocking out it had informed me I clocked her out. I’m looking at my time sheet this morning and it says I never did and I was clocked out at the end of the day. For my second recipient I had trouble clocking out because I kept getting an icon of error. It clocked me out but didn’t report the hours I worked. This morning I couldn’t clock in for the job, got 2 icon errors and just went onto the website instead. This should be fixed fast, it’s only the first day and I’m already having issues if this “app” has been a 2 year idea. “It’s suppose to facilitate us the providers,” but that simply has not been the case. I’m just sticking to the website instead, don’t forget to check your timesheets to make sure you did ever clock in or clock out.
Flows in the design!!! Not user friendly!
by ElenaTheUser
On the iPhone and iPad with the Russian language set as default in the Language and region, the application opens in Chinese! Have this ever been tested before releasing to the Apple Store? I want to be notified when the bug is fixed, please. This is the greatest inconvenience that limits me in using the devices.
As I am using both IHSS mobile apps, I expect consistency across the applications , however, the first letter in the user name and password defaults to a low case in IHSS EVV and to upper case in IHSS. Could this be fixed please?
The apps locks you after 5 attempts. Considering the specifics of the community of the users of this application, would it be reasonable to increase it to a much larger number, like 20?
Provider
by Care For All
The app hasn’t been very useful as of yet. The first log in attempts often come up with an error message. Making it more tedious to log in and retry 3-4 or more times. I’ve also gone to recheck the times of clocking in/out on the desktop version. And even after clocking “out” at the appropriate times on the app. The desktop version automatically has time out as being 11:59pm meaning the app isn’t properly clocking out. This adds more busy work to review each day/time and edit as needed. Making the app not productive for its intended purpose. If we have to edit the times in the desktop version the app isn’t needed.
Have a Problem with IHSS EVV Mobile App? Report Issue
Why should I report an Issue with IHSS EVV Mobile App?
- Pulling issues faced by users like you is a good way to draw attention of IHSS EVV Mobile App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a IHSS EVV Mobile App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using IHSS EVV Mobile App.
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