Contact IHSS EVV Support
Company Name: Office of Systems and Integration - CMIPS
About: California’s In-Home Supportive Services (IHSS) Program, Electronic Visit
Verification (EVV) Solution for IHSS & WPCS Providers.
IHSS & WPCS providers
will check-in at the beginning and check-out at the end of each work day for
each IHSS/WPCS recipient they provide services for with simple easy to use
screens.
IHSS EVV Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: udwapp@udwa.org
Website: 🌍 Visit IHSS Help Website
Privacy Policy: http://www.udwa.org/app-privacy-policy/
Developer: United Domestic Workers
3 Most reported problems 😔💔
Terrible App!
by Beejerson09
This app is temperamental at best. The app will ask you to log in everytime (sometimes) multiple times. I’ve been told that you don’t need a to have a signal/wifi or cell reception to complete a check in it will allegedly save it and when it gets connected it will submit. This is in my case false. I enter my password and get stuck on the white box “authenticating” with a spinning circle. I have to close the app and relaunch it and even when I get in. And hit check in it often doesn’t record it. The app is a joke, a mess and a poor excuse for over worked, underpaid workers with zero benefits. This is another reason why people don’t want to be IHSS workers and hence such a high turn around rate and this extremely unreliable app for check in/ check out.
App Never Works!
by Kris.kay.
We used to be able to do our time tracker so easily! Now everything is so messed up. The app always has an error doesn’t let us clock in probably or clock out! We need to go back to just having the website work so we can do our job. Not spend 20-30 min trying to clock in. I’m there to take care of my family not to be on my phone figuring it out! Very upsetting!
Silent
by Mariel711
Agree the app is terrible. Plus you have to log again on the website and you cannot tell what it took or correct if if you tapped wrong you’re not sure. It mal functions and you are stuck based on connectivity. There is no place to explain or put a note. You so tiredor you get on the road or it slips your mind bc you have to get to your next destination. Tired and we are in a business of constant variables with patients needs.
Doing the math is not in my brain at yhose moments.
Have a Problem with IHSS EVV Mobile App? Report Issue
Why should I report an Issue with IHSS EVV Mobile App?
- Pulling issues faced by users like you is a good way to draw attention of IHSS EVV Mobile App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a IHSS EVV Mobile App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using IHSS EVV Mobile App.
