PlattinO Status

Last Updated on 2023-04-07 by Timm Sodtalbers

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Common PlattinO Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PlattinO app on iOS and Android devices. Solve all PlattinO app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

PlattinO iPhone Issues and Solutions

PlattinO iOS app crashes, not working, errors
PlattinO iOS app network issues
PlattinO on iOS has black/white screen

PlattinO Android App Issues and Solutions

PlattinO has errors/crashing/not working
PlattinO server network connectivity issues
PlattinO has black screen

PlattinO iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever PlattinO app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix PlattinO app crashes or not working on Iphone (iOS):

Close and restart the PlattinO app on iPhone
Update PlattinO app to the Latest Version for iOS
Uninstall and reinstall PlattinO iPhone app
Update your iPhone to the latest iOS version

Fix PlattinO on iPhone unable to connect to server/internet connection issues::

To resolve PlattinO network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix PlattinO black/white screen (blank screen) on iPhone:

Follow the PlattinO iOS app troubleshooting guide Here →

PlattinO Android App Issues and Solutions

Fix PlattinO not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent PlattinO app issues:

Force Stop the PlattinO App
1. On android, goto "Settings" » click PlattinO app. » click "Force Stop".

Update PlattinO to the latest version on PlayStore

Clear PlattinO App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "PlattinO app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch PlattinO.

Fix PlattinO unable to contact server/ PlattinO internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click PlattinO » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got PlattinO » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch PlattinO on android.

Solve PlattinO black/white screens issue on Android:

Follow the PlattinO android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Timm Sodtalbers, developers of PlattinO.

About this app

Die Sprachlern-App ermöglicht ein systematisches Erlernen des ostfriesischen Plattdeutsch anhand verschiedener Themenbereiche und Schwierigkeitsgrade. Übungen zum Hörverstehen und zur Aussprache, zur Grammatik und Rechtschreibung vermitteln spielerisch die Lerninhalte, wie wichtige Vokabeln und für den Alltag relevante kurze Sätze. In abwechslungsreichen Lektionen kommen dabei sechs verschiedene Aufgabenvarianten, Audiodateien eines Muttersprachlers (Rheiderländer Platt) sowie für die Lern-App angefertigte Grafiken zum Einsatz.