Contact Jetpack Support
Company Name: Automattic
About: Jetpack for WordPress
Put the power of web publishing in your pocket. Jetpack
is a website creator and so much more!
CREATE
Give your big ideas a home on
the web.
Jetpack Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Automattic
Verified email ✔✔
E-Mail: android+feedback@automattic.com
Website: 🌍 Visit Jetpack Website
Privacy Policy: http://automattic.com/privacy/
Developer: Automattic, Inc
Privacy & Terms:
3 Most reported problems 😔💔
Jetpack app not synced to wordpress
by Gusman987
I was editing a post draft from the jetpack app on my ipad. Later, I finished the edits on wordpress on my PC and published it. The Jetpack app does not recognize the newly published post, and still has a draft with “local changes” of the previously edited version. The jetpack app on the iPhone does recognize the published post. This renders the Jetpack app as useless for me. I prefer the wordpress app that always synced with edits made from PC.
This is stupid and I don’t like it.
by Oxjox
I run a Wordpress site, not a Jetpack site. I pay for Wordpress hosting, not Jetpack.
Having an entirely different app with a different name that does nearly the exact same thing is confusing and bad branding. On top of that, the requirement to use this app removes functionality.
This is incredibly stupid. I hope whoever’s in charge realizes the massive blunder they’ve made and fixes this.
Not intuitive
by Potatomanman
I’m no expert but I can’t even see easy prompts to set up pages or menu. I created an about page and can’t see it on my site. Then I can’t edit the location of that page.
You know that frustration level where screaming seems like the next best thing? This app is great at producing that lol I hate it. Please make it better
Have a Problem with Jetpack for WordPress? Report Issue
Why should I report an Issue with Jetpack for WordPress?
- Pulling issues faced by users like you is a good way to draw attention of Jetpack for WordPress to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Jetpack for WordPress customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Jetpack for WordPress.
