HALO app not working? crashes or has problems?

HALO Status

Published by ESRA INVESTMENT & HOLDINGS INC.

Halo is a random video chat app for making new friends. Just one simple tap to
video talk to strangers around the world.

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Common HALO Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HALO app on iOS and Android devices. Solve all HALO app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HALO iPhone Issues and Solutions

HALO iOS app crashes, not working, errors
HALO iOS app network issues
HALO on iOS has black/white screen

HALO Android App Issues and Solutions

HALO has errors/crashing/not working
HALO server network connectivity issues
HALO has black screen

HALO iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HALO app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HALO app crashes or not working on Iphone (iOS):

Close and restart the HALO app on iPhone
Update HALO app to the Latest Version for iOS
Uninstall and reinstall HALO iPhone app
Update your iPhone to the latest iOS version

Fix HALO on iPhone unable to connect to server/internet connection issues::

To resolve HALO network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HALO black/white screen (blank screen) on iPhone:

Follow the HALO iOS app troubleshooting guide Here →

HALO Android App Issues and Solutions

Fix HALO not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HALO app issues:

Force Stop the HALO App
1. On android, goto "Settings" » click HALO app. » click "Force Stop".

Update HALO to the latest version on PlayStore

Clear HALO App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HALO app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HALO.

Fix HALO unable to contact server/ HALO internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HALO » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HALO » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HALO on android.

Solve HALO black/white screens issue on Android:

Follow the HALO android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ESRA INVESTMENT & HOLDINGS INC., developers of HALO.

44.44% Contact Match

Developer: HOLLA

E-Mail: [email protected]

Website: Visit HALO Website

100% Contact Match

Developer: HALO Chat Team

E-Mail: [email protected]

Website: Visit HALO Chat Team Website

About this app

Auto-renewal may be turned off at any time by going to your settings in the iTunes Store after purchase. -Any inappropriate behaviors will be reported and banned. -Your personal information will remain strictly confidential. -Please respect other users’ and follow our regulation to create a friendly community. Easy, secure and instant 1 on 1 private video call with opened-minded people. 1 Simple tap to chat with people around the globe on this app. Unique 1 on 1 private video call allows you to meet new friends and potential love ones. If you choose to purchase this app VIP, payment will be charged to your iTunes account at confirmation of purchase, and your account will be charged the same amount within 24-hours prior to the end of the current period unless auto-renew is turned off. You can make live video chat on your phone anytime, anywhere. this app is one of the most popular platform that connects you with the world. this app is a random video chat app for making new friends. Embarking on a brand new journey with instant video chat on this app. Just one simple tap to video talk to strangers around the world. Multiple videos and photos sharing with real people on this app. Premium VIP allows you to access more entertaining functions. this app VIP membership is a monthly subscription. Just one simple tap to connect to people worldwide. Random matchmaker helps you to find your love one. We have lots of awesome guys and sweet girls are waiting for you. Saying Hello on this app and we hope it will brighten up your day.