PocketJS Status

Last Updated on 2021-07-27 by PAMA games

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Common PocketJS Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PocketJS app on iOS and Android devices. Solve all PocketJS app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

PocketJS iPhone Issues and Solutions

PocketJS iOS app crashes, not working, errors
PocketJS iOS app network issues
PocketJS on iOS has black/white screen

PocketJS Android App Issues and Solutions

PocketJS has errors/crashing/not working
PocketJS server network connectivity issues
PocketJS has black screen

PocketJS iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever PocketJS app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix PocketJS app crashes or not working on Iphone (iOS):

Close and restart the PocketJS app on iPhone
Update PocketJS app to the Latest Version for iOS
Uninstall and reinstall PocketJS iPhone app
Update your iPhone to the latest iOS version

Fix PocketJS on iPhone unable to connect to server/internet connection issues::

To resolve PocketJS network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix PocketJS black/white screen (blank screen) on iPhone:

Follow the PocketJS iOS app troubleshooting guide Here →

PocketJS Android App Issues and Solutions

Fix PocketJS not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent PocketJS app issues:

Force Stop the PocketJS App
1. On android, goto "Settings" » click PocketJS app. » click "Force Stop".

Update PocketJS to the latest version on PlayStore

Clear PocketJS App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "PocketJS app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch PocketJS.

Fix PocketJS unable to contact server/ PocketJS internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click PocketJS » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got PocketJS » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch PocketJS on android.

Solve PocketJS black/white screens issue on Android:

Follow the PocketJS android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PAMA games, developers of PocketJS.