Keep Private app not working? crashes or has problems?

Keep Private Status

Last Updated on 2021-05-31 by LOTOPSI LIMITED

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Common Keep Private Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Keep Private app on iOS and Android devices. Solve all Keep Private app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Keep Private iPhone Issues and Solutions

Keep Private iOS app crashes, not working, errors
Keep Private iOS app network issues
Keep Private on iOS has black/white screen

Keep Private Android App Issues and Solutions

Keep Private has errors/crashing/not working
Keep Private server network connectivity issues
Keep Private has black screen

Keep Private iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Keep Private app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Keep Private app crashes or not working on Iphone (iOS):

Close and restart the Keep Private app on iPhone
Update Keep Private app to the Latest Version for iOS
Uninstall and reinstall Keep Private iPhone app
Update your iPhone to the latest iOS version

Fix Keep Private on iPhone unable to connect to server/internet connection issues::

To resolve Keep Private network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Keep Private black/white screen (blank screen) on iPhone:

Follow the Keep Private iOS app troubleshooting guide Here →

Keep Private Android App Issues and Solutions

Fix Keep Private not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Keep Private app issues:

Force Stop the Keep Private App
1. On android, goto "Settings" » click Keep Private app. » click "Force Stop".

Update Keep Private to the latest version on PlayStore

Clear Keep Private App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Keep Private app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Keep Private.

Fix Keep Private unable to contact server/ Keep Private internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Keep Private » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Keep Private » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Keep Private on android.

Solve Keep Private black/white screens issue on Android:

Follow the Keep Private android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at LOTOPSI LIMITED, developers of Keep Private.

About this app

Keep your personal data completely private and secure while online. Customize your protection: prevent the collection of your personal information and block annoying websites, ads and harmful content. “Keep Private: data security” ensures secure web browsing and blocks all kinds of ads. “Keep Private: data security” lets you browse the web in total privacy and without intrusive ads. - After you subscribe, you can manage your account and turn off automatic renewal in Account Settings. - Your subscription is renewed automatically if you do not cancel it within 24 hours before its expiration date. - When you purchase KeepPrivate , your iTunes account is billed. - Subscription fees: 1 week silver - $2. 99, 1 month silver - $7. 49, 2 months silver - $11. 99, 3 months silver - $14. 99, 6 months silver - $20. 99, 1 year silver - $26. 99, 1 week gold - $4. 99, 1 month gold - $12. 49, 2 months gold - $19. 99, 3 months gold - $24. 99, 6 months gold - $34. 99, 1 year gold - $44. 99, 1 week platinum - $9. 99, 1 month platinum - $24. 99, 2 months platinum - $39. 99, 3 months platinum - $49. 99, 6 months platinum - $69. 99, 1 year platinum - $89. - Account will be charged for renewal within 24-hours prior to the end of the current period. - Automatic renewals will cost the actual price shown in Subscription conditions section. - Any unused time left on your trial subscription will disappear if you upgrade to the paid version.