SnapCare app not working? crashes or has problems?

SnapCare Status

Last Updated on 2024-11-14 by SnapMedTech, Inc.

I have a problem with SnapCare

Are you having issues? Select the issue you are having below and provide feedback to SnapCare.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with SnapCareMobile? Report Issue

Common SnapCare Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SnapCare app on iOS and Android devices. Solve all SnapCare app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SnapCare iPhone Issues and Solutions

SnapCare iOS app crashes, not working, errors
SnapCare iOS app network issues
SnapCare on iOS has black/white screen

SnapCare Android App Issues and Solutions

SnapCare has errors/crashing/not working
SnapCare server network connectivity issues
SnapCare has black screen

SnapCare iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SnapCare app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SnapCare app crashes or not working on Iphone (iOS):

Close and restart the SnapCare app on iPhone
Update SnapCare app to the Latest Version for iOS
Uninstall and reinstall SnapCare iPhone app
Update your iPhone to the latest iOS version

Fix SnapCare on iPhone unable to connect to server/internet connection issues::

To resolve SnapCare network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SnapCare black/white screen (blank screen) on iPhone:

Follow the SnapCare iOS app troubleshooting guide Here →

SnapCare Android App Issues and Solutions

Fix SnapCare not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SnapCare app issues:

Force Stop the SnapCare App
1. On android, goto "Settings" » click SnapCare app. » click "Force Stop".

Update SnapCare to the latest version on PlayStore

Clear SnapCare App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SnapCare app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SnapCare.

Fix SnapCare unable to contact server/ SnapCare internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SnapCare » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SnapCare » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SnapCare on android.

Solve SnapCare black/white screens issue on Android:

Follow the SnapCare android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SnapMedTech, Inc., developers of SnapCare.

About this app

By using the SnapNurse Mobile app you can quickly check-in at your facility with a quick scan and verification of your identity, no more need to login everyday to upload your timecards. We’re bringing all the power and function of SnapNurse to mobile. Starting with Timecards. We know that entering time is cumbersome and irritating, that’s why we’re making it easier with a new mobile app. Have no fear, SnapNurse Mobile is here. Now you can do that through mobile.