Contact Wehear Support
Published by STAR READING LIMITED on 2023-12-20 About: Welcome to Wehear, the audible world with all kinds of stories you can
imagine.
Romance, werewolf, adventure, horror, all love, paranormal, etc.
How to Contact Wehear Customer Service/Support
Listed below are our top recommendations on how to get in contact with Wehear - Audiobooks & Stories. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Wehear - Audiobooks & Stories. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email
Contact e-Mail: [email protected]
100% Contact Match
Developer: Joy Reading Culture Media Co Ltd
E-Mail: [email protected]
Website: Visit Wehear Website
Privacy & Terms:
https://www.facebook.com/groups/wehearvoices
Reported Issues: 20 Comments
By Jackie freeman
1 month agoI got a new phone and downloaded up and my coding balance did not come up
By Titilola Abiodun-Adelokiki
6 months agoI paid $89.99 for 16000 reading points on Wehear app and have not received those points until now even though my credit card has been charged with the amount. The money posted to Star Reading Limited, Wan Chai, Hong Kong. Kindly post the 16000 points to my account send back my money promptly.
By Vickie Tice
6 months agoI had to change back to my I phone from my Motorola due to my Motorola phone being fried. I have coins on that phone and it did not transfer over to I phone! Can you please fix this! Thank you in advance!
By Angela Michael (Tqgrl78)
11 months agoHow can you remove a book off of the list if you are not interested in it and no longer want to continue it can it be removed without going through the entire book and purchasing all the chapters? Can a book be removed off the free list, so I can add a new book.
By Jacqueline Jeremiah.
1 year agoI add money to account via Google play. $40 to be exact and now it would not let me purchase the coin it keep saying declined even though I can see the money added. Please help.
By Kim blankenbaker
1 year agoit will not let you watch ads today it's saying no ads available to get your point for watching the 20 ads to watch a day and it won't even let me hit the treasure test that gives you credit for watching ads for that also February 10th 2023
By Rebecca
1 year agoHi I am having issues logging in to my wehear acct and I still have 4000+ points on it to use which I subscribed with this email please 🥺🥺🥺 do look into it
By manica hurt
1 year agoit keep take my money fix it now
By Nicole
1 year agoI've purchased your 3.99 for 400 coins but when it goes to my bank it double charges me for a total of 8.56 which would mean I should be getting 800 coins but I am not I am only receiving the 400 I would like to be reimbursed for those coins that I am technically being charged for thank you
By Kiara Encarnacion
1 year agoI made a purchase coins and points are not being added to my account even though the purchase was made to my bank account and I even call apple and it did went through.
By Michelle Mays
1 year agoLike the concept of 20 times to watch ads, but once you get to 10 it takes 299s to get next ad. FIVE HOURS?? Do the math, not possible in one 24 hour day. SMH
By Reverb
1 year agoHow do we submit our work?
By Rachael Meckes
1 year agoI have been relistening to some books that I enjoyed and noticed that once I got 925 bonus it would take 100 bonuses from me. 2 days in a row now.
By Diane
1 year agoI am being charged on today’s purchase via apple payment and I am not receiving the coins I am paying for.can you please address this issue.
By Heidi McCurtain
2 years agoI just purchase $40 in coins and it is showing on my bank account my not my Wehear app?
By Thelma Gbeneyei
2 years agoI would like to submit by book to Wehear, but do not know how to go about it.
By Alexis Reeves-Waller
2 years agoTaking double coins and charging my card almost 3x what I agreed to pay.
By SimpforErenJeager
It amazing but…
So this just happened to me I loaded up the app to claim my point to unlock more episode and well after that I look and well I had about 200 points missing for the number I had the night before the number was 300 and something and when I got on it was 181 and the thing is I didn’t even buy any chapters after the last free episode ended I just left it there and when on to another story that I liked!! Now I had to gain those all over again which I’m fine with but like it takes to hour to get the bonus points and uh I’m not real happy with what happen and like please do something to this but if you can’t need leave it…. And the lost episode I every but with my points was the 10 of June
By K. E. K.
Need ability to review individual books
I’m giving 3 stars because overall I like the app, but I think that readers should be able to submit reviews and criticisms for individual books. How are authors supposed to be able to improve without knowing what their readers think about their products? E.g. I have already quit one book that I was grating on my nerves because it was supposed to be set in a specific location but didn’t use the wording or speech patterns for that location. But I can’t submit that information to anyone, so it’s not going to change which will probably put off other readers as well in the long run.
By Judy Winchester
Good but could use some work.
I’m giving 4 stars because the app it self is good and easy to use and they have a large selection of stores to listen to. I just wish they would let you review individual stories. Some are very well written and the person narrating knocks it out of the park. There are some that are definitely lacking the have grammatical errors that make the story hard to read or listen to. Some of the narrators have a lot of reverb and there are others that sound as if an AI Bot is reading back the male voice when the woman’s voice is spot on with great emotional carryover in their voice fitting to the part. Some have great plots and others not so much. All in all it’s great you just have to go with what you can listen to.
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