Contact Chirp Audiobooks Support
Published by Pubmark Inc. on 2023-12-14 About: Chirp brings you amazing limited-time recommendations on popular audiobooks,
including New York Times Bestsellers. You can save up to 95% on audiobooks every
day! Our team of book lovers works with publishers and authors to curate new
must-listen audiobook recommendations every day for our listeners.
How to Contact Chirp Audiobooks Customer Service/Support
Listed below are our top recommendations on how to get in contact with Chirp Audiobooks. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Chirp Audiobooks. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Pubmark Inc.
100% Contact Match
Developer: Chirp Books
E-Mail: [email protected]
Website: Visit Chirp Audiobooks Website
Reported Issues: 21 Comments
By Cynthia martin
1 year agoWhen I tried to open, it keeps flashing that it’s downloading, archived book, cannot open app. Deleted it and when I try and download it now it just flashes on and off the screen won’t let me download.
By Mona Martin
1 year agoI just purchased another audio bible from you and it also does not have chapters and verses. All it has is track numbers. This is the Audio Bible King James KJV:Complete Bible Written by Thomas Nelson. Why are these audio books not working?
By Marc Eglin
1 year agoI bought Darkfall by Dean Koontz and before I finished, it disappeared from my Chirp app. Please reinstall it.
By Barbara mackman
1 year agoI am very unhappy you can’t call anyone with a problem! I ordered 4 books last PM and none have shown up in my chirp library! I have used the site before with no problem. If there is no way to talk to someone I may have to use other sites in future.
By leslo lazard
1 year agoI bought a huge amount of audio programs moments ago. Then I realized these titles may not be on CD/DVD. If the order was not on CD/DVD I do not want them. Please explain. I just bought a very big order on Audible.com on CD/DVD of Shakespeare. If these ain't on CD/DVD I don't want em.
By Jim oberg
1 year agoChurch of baseball: dads day present for my husband. Would be good if it would go past track 3 even when if says track 5 or 8. Waste of money unless you can fix this. Have listened to same thing over and over with no change. Looks like many others have similar issues. Please fix now!!!!
By Josh Paris
1 year agoI’ve had this service for about a year, I’ve put visa gift cards on file to pay instead of linking a bank card and it worked fine. Well a month ago I went to link a new gift card to the account and now it says my Cvv is wrong. It says this on any card I link to the account. Please get back with me on this.
By Fay Kelley
2 years agoWhere are the books I have archived or deleted???
By Lana Sloots
2 years agoI can’t log in to listen to my books. Keep getting a message that my email or password is wrong. Part of my email is underlined in red. I get plenty of emails from chirp and it is the same email. I have changed my password. I have deleted the app and reinstalled. Nothing works. Please HELP!!
By Mary D Heath
2 years agoI was listening to “Beautiful & Damned” when it went silent in Part 3, Chapter 1. I tried to listen to “Who Discovered America” when it stopped on Tract 5. I love your books. I just wish I could listen to them.
By BARBARA MILONE
2 years agoI lost my Chirp App and had to go to app store and re download it again. I lost all my books I had bought I would like to get them back.. please help. Thank you.
By Pamela Hawes
3 years agoFor the past year Chirp has interacted perfectly thru my iphone in my car (Prius), recently it just stopped working. I tried different audio books, none will provide the audio. PLEASE Help!!
By Jo Anne BIGLER
3 years agoI cannot get Chirp to work on my Samsung 9plus or my Motorola. I have deleted and reinstalled. It simply stops working, twirls and I am frustrated beyond belief. I have listened to maybe 4 books and the rest I simply cannot. HELP
By Mary Packard
3 years agoI have a credit card number on file. Since that card was hacked I was would like to replace that cancelled credit card number with a new one.
By Leo C
3 years agoI just saw you sent an confirmation for an order I did not make - just now -- I DID NOT ORDER THESES 2 BOOKS.(Baldwin & Chekov) BUT - I did -- just now -- order "Black Box Thinking" as a gift for someone just now. I have no confirmation for my gift order PLEASE refund me for the 2 books (Baldwin & Chekov) that I DID NOT ORDER (They are un opened) And please send confirmation for the gift I did order today..! or call me by phone +1 (760) 409 9098
By Ilse Dickerhof
3 years agoOn November 27, 2020, I purchased 4 Audio Books to be mailed to my address in Garrison, NY 10524. I tried several times to get in touch wirh Chirp, but no reply has been received so far. I would like to know when my selected item are to be shipped. PLEASE! Sincerely, Ilse Dickerhof
By Joan W. Contraman
3 years agoYour site is no longer working for me. I am getting your emails cannot order says page not found
By She grosch
3 years agoThe book I purchased, Christian Affirmations Against Anxiety will not play. It plays the introduction only and then stops. Please fix. 8 paid for this book.
By lwheels14
Meh.
Sometimes you can find a gem of a title, but not like on Audible. I use both apps because I just want bestsellers sometimes, or new releases, and Audible lets me do that. But Chirp does give me access to books for cheaper that I otherwise wouldn’t spend $35 a title on which is nice. I will say, though, I don’t know what it is, but the quality is incomparably bad. Chirp regularly sounds like it’s skipping - which is literally impossible. Like every single person reading stutters on the word Chapter. It’s not like I don’t update the app, and it’s digital, so it can’t be skipping, but it’s always like that, no matter what. I also regularly hit play and have it bump back an entire 4, 6, 9 minutes and I’m confused and trying to find my place again, which, when I’m in the car, is impossible unless I pull over. I guess these are annoying things to complain about considering the price, but I just wish it was a little cleaner. I guess for a free app and some random cheap titles though, I shouldn’t complain about any of this.
By ShermanK
Please fix this app
Edit of review- the support group took forever to respond. They pleasantly suggested I re-install the app and retry (I had but did it again). The exact same thing happened (books stop while playing, have to open app and it’s swirling it thinks it’s playing, it restarts in the wrong place). I reached out again and am waiting again for a response. Poor support. App does not work. First off- it’s theoretically a great service with reasonably priced books. It would be a usable app if it worked correctly. As another reviewer stated, it just stops working while you’re using it- usually driving- and you have to stop and open the app to restart it. Dangerous if not simply annoying. Sometimes it starts back at the beginning of a chapter too. I have emailed the support twice with no response. I won’t get another book until this is resolved. And can someone reply?
By maheater
Decent app; terrible site
I loved Chirp until recently when their site became unusable and impossible to browse. Books are miscategorized (like shoving Marcus Aurelius, George Eliot & other much older works under “Historical Fiction” instead of “Classics”.. you’d think people selling books would know the difference.) But worse is they’ve recently added a ton of shorter media that seems to outnumber the actual books. And I don’t mean an occasional novella, I mean a PBS interview with Jerry Seinfeld under “Teen Fiction” for some reason. If you try to sort any category by price low-high, you’ll see nothing but garbage you don’t want (assuming what you do want is an actual book). Really hoping they get their site under control because until now I was buying from them pretty regularly. Now I’m just saving my money & using Libby.
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